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I lost my signal overnight as well (Monday night). Says no antenna connected. But my subscription was supposed to run out this month on the radio I was using with the TT interface so I assumed that was the problem. I use Sirius Recorder software though.

Use SiriusRecorder and don't bother with their crap software.

Ask TT if they care.

I guess I should have given a smiley after my statement for the sarcastically challenged.

Please delete this thread soon. I find it offensive and derogatory.

Hey assclown, where's my 20% refund and when are you going to release software that runs our hardware? Or does just deleting unsatisfied customers posts do the trick?

They told me a week ago they would give me a 20% refund for my trouble and I'm still waiting. There was no way I was going to send back anything because I don't think they have the technical competence to credit my card. I would just file a complaint with my credit card company if you can't...

I'd love to let you know. What number do I call to talk to one of you. Since the percentage of users that were shipped non-working packages is so small, I'm sure you have time to talk on the phone right? Bottom line is you guys should be sending new (pre-tested) units to everyone who was...

Shouldn't have been too hard to find. All they had to do was try to use it and discover it didn't work. Some pretty stringent testing must be going on.

pm has been sent, but you won't like the answer I'm afraid.

How could it catch you by surprise? Are you saying you don't even test your products before you sell them? Ridiculous.

The complete package with the Kenwood radio doesn't work. After dealing with their pathetic customer service system for a week, Timetrax wants me to send back the tuner (at my cost) and they'll send a different one. There's no way I'm paying to ship a perfectly good tuner back in hopes that...

Sorry BD, email address removed at authors request

My receiver is activated and works fine - using someone elses software. It doesn't work using TT and never has. Are you talking about the Sirius setup?

It doesn't work, trust me. I actually had a third party give me some free software he developed so I could at least listen to the radio. He may pm you but I don't want to disclose his identity (thanks BD :) Right now they are selling a product that doesn't work, period. Only took me about 4...

I wouldn't buy the Sirius one yet because the software doesn't work yet, right Derek? I'll let you know when it's fixed.

I understand Timetrax is a small company but right now they are selling a package that flat out doesn't work (Sirius Complete). I didn't pay close to $200.00 to be a beta tester. If that's what they want me to be, they can provide the equipment, software and Sirius subscription free. Right...

Thanks for the reply. I did a reboot and now the radio doesn't connect again. What a waste of a Friday night.

Still doesn't work right after all. Is it normal to wait hours for channel load?

Just to let people know, I received an email with a solution from Derek after 8:00 on a Friday night. Thanks

Sorry, I didn't read the sticky before posting. I submitted a problem ticket. I will say that your customer support leaves a lot to be desired. Emailing with a 24 hour turn around during business hours is ridiculous. I'll be lucky to be up by Christmas at this rate.

When I try to connect, Timetrax recast says Sirius connect found on port 4. Then it says an error has occurred attempting to connect to my satellite radio, asks if it's connected, etc. I'd appreciate any help, thanks.