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Now imagine the customer is in their 80's and has poor sight and hearing, mobility issues and struggles with simple tasks like changing channels and using the guide.

I am not going to strongly defend ShawDirect here but I never found them too bad to deal with. My complaints would be ridiculous hold times on the phone and frequent price increases. I don't like the new 830 PVR, however their Digicipher STB's have a far superior picture than Bell. Speaking of...

Are you kidding? You never throw away Satellite dishes or parts. :biggrin You should see my "satellite warehouse".

It would be interesting to be a fly on the wall at Shaw Direct and see how many people suddenly cancel their service.

My 830 updated to firmware 75.03 last night. Haven't found any changes in the menu or features so far.

Thanks Harshness! According to their website they are broadcasting on SES-1.

I was on the roof of a shopping mall yesterday removing a 10 foot C-band dish that the owner wanted gone. While on the roof I noticed a fibreglass DTH dish that looked about 4 feet. It looked a little different than most DTH dishes so I went over for a closer look. There was a very faded...

Shaw Direct upgraded my firmware to 72.48 last night. Anyone else?

I think the Digicipher encryption causes problems with many meters. Interestingly my relatively inexpensive Sathero 500 works with Shawdirect. I am confused how you are watching TV since all the channels are encrypted with closed key Digicipher?

One of the most busy news days of the year and channel 262 started having audio problems about 30 minutes ago. Of course all other news channels working flawlessly. Interesting

I doubt Rogers will do anything different with Shaw Direct except for a name change. The infrastructure is already in place. Shaw Direct without question has a far superior picture with their STB's over Bell. It would be a shame if they moved to an inferior technology or over-compressed to make...

That model only has one tuner.

What model do you have?

Glad to hear you got it working. I have always disliked the flimsy, poorly constructed mounts that Shawdirect and most other pizza dishes use. You nicely get the dish peaked, then the signal drops as soon as you tighten down the mount The one exception I found is the DirecTv SlimLine. I have...

Just to clarify, I meant that he doesn't have to buy the LNBF from ShawDirect. He could buy it from a dealer, e-bay, etc.

Those LNBF's in my experience are bulletproof, especially since no lightning was involved. Of course it is possible that the LNBF failed, however my guess would be alignment or a cable issue. If you do need a new LNBF,which I doubt, you can buy it anywhere. Just make sure it is for the 75e...

Actually no. ESPN for example isn't available and there are many more. There are also Canadian versions of the American channels like HGTV, that have different programming.

I have Shaw Direct, and right now channel 262 is not working. Unfortunately this has been a very common occurrence lately. The funny thing is none of the other channels on the same transponder ever go off. Interesting

Yes it will work fine. I would research how far the Satellite footprints reach before doing anything.

I do find it interesting however that Dish Network and DirecTv do not take any steps to limit their footprint into Canada.

I agree with most of what you say. I am sure ShawDirect would like the revenue but there are existing territorial rights for the programming. For example that Canuck hockey game you watch in Arizona on Shawdirect via TSN. The local broadcast rights will be owned by ESPN or some other USA...

The first thing you should do is immediately remove the photo of your unit ID. If you had a signal of 96 at the beginning, I doubt the trees are your problem. The dish seems to have a lot of skew, but that could be just the way the photo was taken.

For a reasonable fee, I am sure Mike would be happy to give you a phone call.

You already started 2 topics on this exact same subject. A few of us guys gave you some suggestions but you didn't have the courtesy to reply or give a simple thank you. Now you are opening another unnecessary topic. I have mixed feelings about Mike Kohl but he does know his stuff. He tried to...

What kind of signal meter are you using? The reason I ask is those Shawdirect Turbo encrypted channels are hard to lock without a high quality meter. You mention that you get a signal strength of 82%. Is that signal level or signal quality? Give this a shot. Hook up your meter and then cover...