Originally Posted by JeremyL

I've had tons of freezing both on live TV and recorded shows. I contacted Tech Support and they were no help at all. They want to send a Service Tech out to the house. I told them that wouldn't do any good with an intermittent problem that I can't make happen on demand. Tech Support replied there was nothing they could do. I just fired off an e-mail to the CEO about it. We'll see what happens, now.