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Jim goes over the importance of reading all disclosures to new customers when they sign up.
They then go over why a dealer should be a DHPP retailer and do DHPP service calls.
They then start talking about Pre Paid...
Customers using Pre Paid calling in and want to activate their programming cards will go to a special CSR who will move them over to Flex TV and will apply the pre paid cards t hey might have to their account.
Retailers may no longer sell DishNow Prepaid programming cards. All prepaid cards expire at the end of October.
For the customer there is no hardware to change over to FlexTV.
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Scott  |