Quote:
Originally Posted by riffjim4069  Verizon’s FiOS Internet topped all cable companies when it came to needing the fewest repairs. Of the survey’s respondents with FiOS Internet service, 10 percent reported they needed repairs. By contrast, from 22 percent to 28 percent of the respondents with Internet service from the five major cable companies reported they needed repairs. This category of the survey reflects product reliability and durability. |
That is exactly what I keep telling people. Cox can brag about their customer service, but if you rarely need it, then what does it matter? I had to call Cox for repairs 3 times within the first 72 hours of service. Then it was approx. once per month for dropped internet and bad TV signals. All companies have faults, so I require reliable service over anything else.