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Originally Posted by enthuzist  That is exactly what I keep telling people. Cox can brag about their customer service, but if you rarely need it, then what does it matter? I had to call Cox for repairs 3 times within the first 72 hours of service. Then it was approx. once per month for dropped internet and bad TV signals. All companies have faults, so I require reliable service over anything else. |
Another plus is having Verizon phone service. Being a Telco, Verizon is required to comply with federally mandated incident/escallation procedures should the phone service fail - Comcast and Cox do not have to comply with these service or quality standards.
Anyway, we're not going on 22-months without one single interuption our services: TV, phone and Internet.