I am sorry I switched to Direct TV. I had Dishnetwork for 19 months and lost signal once. I have had Direct TV since 4/18/09 and we have lost signal 12 times. They sent Techs out twice. replaced Dish, LNB,. checked cabling. Tweaked Dish. replaced swtich Signals on clear day 96 on 101 94 on 103cand 92 on 99c. When cloudiness and or light to moderate rain. we totally lose signal and it receivers return 771 searching for sat signal. When I called about it yesterday the escalated the ticket and al ady called me back and told me that clouds or rain or snow will make the signal go out. I explained that the H-D channels are the only ones that go out she told me to watch the SD channels. She was very firm in her declaration that the contract mentions that weather will cause loss of signal. Why don't they advertise this? Here in the Northeast the 99c and 103c sats just can not hold signal in ANY type of rain clouds/rain. They go down in the 50s and the SD sat is still in the lo 90 range. Dish Network only went out once in 19 months. I asked D TV to let me out of the contract if they can not provide reliable service. She refused.and will not send another service call. She claims that is how the service is. So I am now stuck witth giving them $497 dollars for equipment use just two months ago and paying for this frequently interrupted service for two years. My only alternative is to keep the lowest SD package for the two years and go back to Dish Network and buy the H-D only package. At least i will be able to watch the H-D. Who watches TV when it is nice, sunny and clear? We watch TV when the weather is bad. We have three kids who can not watch cartoons on a rainy day once again. This service should be advertised as such and there should be at least a 30 opt out in the contract. We had the service for two days the first time it happened and I called about it. The rain was only mild. we could not watch TV. Do yourself a favor. Unless you want to watch on a clear day only... Stay AWAY FROM DIRECT TV. Also, my neighbor has the same issues , he was installed in NOV of 2008

I never have any issues whatsoever. You obviously have a bad installation and the techs have shown incompetence with their inability to resolve it. What they are telling you about clouds and regular rain is nonsense. Think about it.. if this were common, how in the world would they be the #1 satellite provider? Wouldnt there be massive consumer unhappiness? This is not normal. I would keep calling them out there until they fix it because you service should not be performing this way.

Thats what you get for switching.:rant:

While I am a switch over drom Direct to Dish and have been enjoying it, but I will agree with a couple of posts and think that the install went really bad. Hope it does works out talk with Direct and again, I dont think they would talk about clouds in the skys?? Would they?

I can watch on clear days, cloudy days, AND even rainy days.
So I guess it aint all bad:D


I still there is a possibility of a problem in the box

i have much less rain fade than i did with dish. both were peaked and all that bs. FOR ME D has less rain fade but they all have it.

I'm a D* installer. You need to call D* back. What you were told is absoultly untrue. That CSR needs to be kicked. This should already have been esculated to a case management job. Not all these csr's are trained correctly. If you dont like what a csr is saying, hang up and dial back and eventually you will get a smart one. Even I have to do that. If D* or R* had rain fade like that. The cable companys would be all over that. also, with the new slimline dishes, rainfaid is a rarity. I wish I had the name of the csr that told you that. If you have anymore trouble with the csr's, get thier id number and name and in either case, email at dan7178@gmail.com You are getting ripped off right now, and I will help you get to the bottom of this.

[QUOTE=msmith198025;1867998]I can watch on clear days, cloudy days, AND even rainy days.
So I guess it aint all bad:D

What a shock to hear! :D
But heavy rain, signal WILL drop off. It's inevitable. It's the nature of satellite.

i have much less rain fade than i did with dish. both were peaked and all that bs. FOR ME D has less rain fade but they all have it.

I live in Pompano Beach Florida.

We get constant storms just about every afternoon.

I have both dish and direc. To be honest both get knocked out depending on the severity of the storm.

I guess its just the downside of satelite. In the end its worth it though.

I'm a D* installer. You need to call D* back. What you were told is absoultly untrue. That CSR needs to be kicked. This should already have been esculated to a case management job. Not all these csr's are trained correctly. If you dont like what a csr is saying, hang up and dial back and eventually you will get a smart one. Even I have to do that. If D* or R* had rain fade like that. The cable companys would be all over that. also, with the new slimline dishes, rainfaid is a rarity. I wish I had the name of the csr that told you that. If you have anymore trouble with the csr's, get thier id number and name and in either case, email at dan7178@gmail.com You are getting ripped off right now, and I will help you get to the bottom of this.

Awesome team player! Great Job Dan

I live in Pompano Beach Florida.

We get constant storms just about every afternoon.

I have both dish and direc. To be honest both get knocked out depending on the severity of the storm.

I guess its just the downside of satelite. In the end its worth it though.

yep. still worth it! wouldn't go to cable even if it meant ota only!

[QUOTE=msmith198025;1867998]I can watch on clear days, cloudy days, AND even rainy days.
So I guess it aint all bad:D

What a shock to hear! :D
But heavy rain, signal WILL drop off. It's inevitable. It's the nature of satellite.
True, I was being mildy sarcastic. I really do not get much rainfade though. If I do it is doing some HEAVY raining:p

True, I was being mildy sarcastic. I really do not get much rainfade though. If I do it is doing some HEAVY raining:p

YEP!

clouds and remnants of Hurricane Bill passed by us bringing rain this weeknd. I bet D* would have been out for hours.

clouds and remnants of Hurricane Bill passed by us bringing rain this weeknd. I bet D* would have been out for hours.

Not here, but I bet DISH was.

Not here, but I bet DISH was. Bill wasn't anywhere near Florida.

Bill wasn't anywhere near Florida.

So I guess DISH Subs were lucky then.

Are all dish subs in florida?:confused:
I do not get it

Not sure? But I do see allot more dish sat dishes up where I live..

Pompano Beach..

Uverse starting to make some in roads down here...But I think dish still rules.

Are all dish subs in florida?:confused:
I do not get it Curtis said in responce to Vurbano, that His D* signal was Uneffected. Meaning from "Tropical system Bill" Well Curtis is from cental Florida, Naturally "Bill" would have had no effect on his service Since "BILL" Never Even came close to Florida. Get it now:)

WE get pretty heavy rains this year in NE Florida. 2 years ago I had both D* and E*. Both would lose signal on the main birds, but Dish's 61.5 was rarely knocked out. Reason- I have a 28" dish which greatly improves things for rain fade. This summer we have had rain storms every day. Only when the rainfall exceeds 1.5" per hour does the signal drop out. Unfortunately, that happens about 2-3 times a week. When it does, the down time is for about 5-10 minutes during the heaviest downpour. Last Friday we had a rain fade outtage but we got 5" of rain in 2 hours! Since then it has rained every day but signal has been steady.

BTW- I dropped Direct TV for 3 reasons- Lousy equipment, higher cost, and no advantage in programming choices over DirecTV. I was a D* sub since it first was offered. Been an E* sub since 1999.

Curtis said in responce to Vurbano, that His D* signal was Uneffected. Meaning from "Tropical system Bill" Well Curtis is from cental Florida, Naturally "Bill" would have had no effect on his service Since "BILL" Never Even came close to Florida. Get it now:)
Now it is all clear!

Hey, Bill did not do jack to my service either!!!!!

Now it is all clear!

Hey, Bill did not do jack to my service either!!!!! Mine Either, But I'm in Northeast PA and we had some effects from Bill from a stalled cold front that brought 2-5 inches of rain in less then 2 hours from severe T storms on Friday.

what was t/s ana affected mine for 5 minutes

I have a HD HR23 and a HD 722....... Dish 1000.2 and a Slimline......
There is almost no rain fade at all on either service.
As an installer, I know of some of the issues that will cause service problems such as RG59 cable, clear barrels, sharp bends in cable and bunch of other things.
Both of my dish's cable go straight from the LNB to a ground block that is out of the weather and then from ground block straight to the receivers. No barrels or wall plates. It is all RG6 cable with compression fittings.

The only time I ever get loss of signal is when it is raining cans of cream style corn....

When it does loose signal, It is a coin toss which one would go out, Sometimes my 722 and sometimes my HR23.....

My signal strength on the HR23 is 99,100,98,99, and so on.....on my 722 it is 119=74% 110=73% 129 is 80%

If I had to get rid of one, I would keep my HR23 provider.... I'm a football fanatic!..... NFL Sunday Ticket Baby!........

Rainfade is horrible on the D* 5lnb dishes with the Ku band. Ku band - Wikipedia, the free encyclopedia

Rainfade is horrible on the D* 5lnb dishes with the Ku band. Ku band - Wikipedia, the free encyclopedia (http://en.wikipedia.org/wiki/Ku_band)


I have said it before, but in my PERSONAL experience, rain fade with D* is no worse than rain fade with E*. In fact neither are what I would call bad at all in that respect.

I have said it before, but in my PERSONAL experience, rain fade with D* is no worse than rain fade with E*. In fact neither are what I would call bad at all in that respect.

Agreed

I have said it before, but in my PERSONAL experience, rain fade with D* is no worse than rain fade with E*. In fact neither are what I would call bad at all in that respect.
The point is the Ku band is worse than the old Ka band and having to tune that monster between various sat positions has turned the old simple reliable dish aiming into a watch building effort that needs regular tuning. I lost count of the number of adjustments/peaking mine needed.

The point is the Ku band is worse than the old Ka band and having to tune that monster between various sat positions has turned the old simple reliable dish aiming into a watch building effort that needs regular tuning. I lost count of the number of adjustments/peaking mine needed.
Interesting. I never had to have mine tweeked yet.

Interesting. I never had to have mine tweeked yet.
I had mine tweaked when D10 came online, but since then, nothing.

The point is the Ku band is worse than the old Ka band and having to tune that monster between various sat positions has turned the old simple reliable dish aiming into a watch building effort that needs regular tuning. I lost count of the number of adjustments/peaking mine needed.


My somewhat rhetorical question for those of us who know and love him is this:

Would any of us want to be the D* techs who were trying to satisfy Vurbano?

I had mine tweaked when D10 came online, but since then, nothing.

Mine is going on its 26th mo in its current location from where I set it up when transferred here, and still giving me 94+

Mine is going on its 26th mo in its current location from where I set it up when transferred here, and still giving me 94+ Thats nothing, I've never had any Dish repeaked in the 15 years I've had Satellite service.:)

Rainfade is horrible on the D* 5lnb dishes with the Ku band. Ku band - Wikipedia, the free encyclopedia (http://en.wikipedia.org/wiki/Ku_band)

You are simply wrong here, Vurbano.

You are simply wrong here, Vurbano. vurbano i have to agree with chip here my friend. i have that lnb and had the dish pro lnb's and rain fade is pretty much the same on both. from my experience any way and both dishes peaked.