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View Full Version : Major problem with my H20 and pixelation!



sobonefnet
02-23-2010, 09:32 PM
I am totally confused!

I have a H20 connected directly to a 1080p Vizio via HDMI.

I have a SWM set up.

The HD channels are perfect

Every single SD channel is pixelized.

I ran system test everything is "OK"

Signal strength is 96%-99%

I switched the HDMI cables and still nothing.

What in the world could be causing this?

memory
02-23-2010, 09:56 PM
I am totally confused!

I have a H20 connected directly to a 1080p Vizio via HDMI.

I have a SWM set up.

The HD channels are perfect

Every single SD channel is pixelized.

I ran system test everything is "OK"

Signal strength is 96%-99%

I switched the HDMI cables and still nothing.

What in the world could be causing this?


If it is a H20-600 then its cooked and you need a dif reciever

raoul5788
02-23-2010, 10:40 PM
I am totally confused!

I have a H20 connected directly to a 1080p Vizio via HDMI.

I have a SWM set up.

The HD channels are perfect

Every single SD channel is pixelized.

I ran system test everything is "OK"

Signal strength is 96%-99%

I switched the HDMI cables and still nothing.

What in the world could be causing this?

Have you tried using component cables? sobonefnet could be right, you could have a bad receiver, especially if it is an H20-600. There were many bad ones early on. If you can't get it working correctly, call Directv and have them send you another one. Assuming that you don't own the H20, make sure they don't extend your commitment, since it is defective.

sobonefnet
02-24-2010, 12:09 PM
Its a 600. I called them last night and they wanted to send a tech (and all the fees). What can I say to them to send me a new receiver. I do not own it.

raoul5788
02-24-2010, 01:11 PM
Its a 600. I called them last night and they wanted to send a tech (and all the fees). What can I say to them to send me a new receiver. I do not own it.

Tell them it won't even turn on. That should get them to simply send you a new one. Again, make sure they don't extend your commitment for this since it is a defective unit.

sobonefnet
02-24-2010, 01:48 PM
Thanks for the info!

raoul5788
02-24-2010, 02:47 PM
Thanks for the info!

Let us know how it all works out!

sobonefnet
02-24-2010, 08:48 PM
OK - just got off the phone with D*, replacement receiver is on it's way via 2 day FedEx. They charged me 19.95 but, they will be no extension to my current contract. I hope they send me an H21 in stead of a H20. They told me I can keep the H20.

rad
02-24-2010, 09:18 PM
OK - just got off the phone with D*, replacement receiver is on it's way via 2 day FedEx. They charged me 19.95 but, they will be no extension to my current contract. I hope they send me an H21 in stead of a H20. They told me I can keep the H20.

Now that's the way it's supposed to work. But just on the safe side, when you get the new receiver and you go to activate it talk to the access card department and make sure they note no extension when they activate it. And then to be double safe I'd e-mail them after that asking them to provide you the end date to your commitment so you have it in writing.

sobonefnet
02-24-2010, 09:31 PM
Does the H21 have an ethernet port?

rad
02-24-2010, 09:35 PM
Does the H21 have an ethernet port?

Yes, it has only a single port on it.

You'll be able to access Media Share and TVApps with the current national release software and MRV capability with the next release roll out.

sobonefnet
02-24-2010, 10:07 PM
I have MVR on my (2) HR22's. MVR is available on the nonDVR models? I didn't know that.

rad
02-24-2010, 10:09 PM
I have MVR on my (2) HR22's. MVR is available on the nonDVR models? I didn't know that.

It should be on the H21 and H23 with the next national release software update but not the H20 since it doesn't have an ethernet adapter in it.

sobonefnet
02-25-2010, 11:49 AM
I will pray for a H21!

Jimbo
02-25-2010, 08:13 PM
Wish they would come up with something to make the H20's work with it.

rad
02-25-2010, 09:53 PM
Wish they would come up with something to make the H20's work with it.

AFAIK they never even added TurboTune to the box so adding some type of networking support probably will never occur.

memory
02-25-2010, 09:55 PM
Does the H21 have an ethernet port?

yep it sure does all HD recievers have those

rad
02-25-2010, 09:59 PM
yep it sure does all HD recievers have those

Except the H20's they don't have any networking capabilities.

Jimbo
02-26-2010, 12:14 AM
AFAIK they never even added TurboTune to the box so adding some type of networking support probably will never occur.

Yup, your correct, no Quick Tune on the H20's, thats what your talking about right ?
The up arrow ?

sobonefnet
02-26-2010, 08:43 AM
I just received my shipping confirmation. this is what they sent: E®P_H20 - Model: H20-100C-R

Jimbo
02-26-2010, 09:47 AM
I just received my shipping confirmation. this is what they sent: E®P_H20 - Model: H20-100C-R

A newer old recvr ?
Glad you got one, it being a H20 is not a problem, the -100's are the ones that work, I still use one.
I have never heard of the C-R part though.

raoul5788
02-26-2010, 09:50 AM
A newer old recvr ?
Glad you got one, it being a H20 is not a problem, the -100's are the ones that work, I still use one.
I have never heard of the C-R part though.

The "C" I don't know, but the R means refurbished, IIRC.

Jimbo
02-26-2010, 09:51 AM
The "C" I don't know, but the R means refurbished, IIRC.

I figured that the R was refurbed, but never heard of the C

sobonefnet , don't worry about the fact that it's refurbed, I've been using a refurbed unit for a few years now with no problems.

sobonefnet
02-26-2010, 10:02 AM
As long as it works. I'm a little disappointed that it's not a H21 (network capable). Is there any reputable place to buy an H21, without is being some beat up piece of junk?

rad
02-26-2010, 10:07 AM
As long as it works. I'm a little disappointed that it's not a H21 (network capable). Is there any reputable place to buy an H21, without is being some beat up piece of junk?

BestBuy has them.

Check your account online for add receivers and see if it says you can get a HD receiver for free. If it does call DirecTV, tell them you want a H21 or H23 but since they can't guarentee that model you'll get, could be another H20, that you'd like a $99 credit on your account so you can go buy one at a store. Sometimes that works, sometimes that doesn't.

Jimbo
02-26-2010, 11:40 AM
As long as it works. I'm a little disappointed that it's not a H21 (network capable). Is there any reputable place to buy an H21, without is being some beat up piece of junk?

BB would be my suggestion or Costco's as well.
Actually I think I remember them where I'm at having H and HR22's

sobonefnet
02-26-2010, 12:03 PM
I'll check BB out.

oldford
02-26-2010, 03:16 PM
Adding a receiver in that fashion will likely start a new 2-year commitment.

Regards, Eric

raoul5788
02-26-2010, 04:01 PM
Adding a receiver in that fashion will likely start a new 2-year commitment.

Regards, Eric

Not if is replacing a defective unit, only if it is an upgrade. Also, it would extend a contract if the replaced unit was owned.

rad
02-26-2010, 04:14 PM
Not if is replacing a defective unit, only if it is an upgrade. Also, it would extend a contract if the replaced unit was owned.
Unless the owned unit was on the protection plan, then no commitment extension.

raoul5788
02-26-2010, 04:17 PM
Unless the owned unit was on the protection plan, then no commitment extension.

I forgot about that!