View Full Version : Receiver/Satellite compatibility Problem
Buzz_187
03-18-2010, 03:25 PM
Hey guys, sorry if this is a dumb question, but im a noob so here goes...
So i have a brand new Dish Network install here at my place of business which includes the Model 222 Hi Def Reciever and is setup to output to 2 tv's. I wanted to try the recever in my RV hookep up to my in-motion satellite, so i hookep it up and it wont work. My in-motion satellite is practically brand new and i know everything is hooked up right. I used to have Direct TV and those boxes worked fine so i dont know what the problem is. So i guess my question is, "Do i have a compatibility problem between the box and satellite? My direct receivers were not hi def and my dish network one IS, and i dont know if that could be part of the problem....please help me, its almost camping season :mad:
Thanks in advance for responses. And btw, love the site, AWESOME!!!
p.s. i forgot to mention, i did the switch test while it was hooked up in the RV and it failed, dont kno if that helps but there it is anyways!
rrmills
03-18-2010, 04:37 PM
Hey guys, sorry if this is a dumb question, but im a noob so here goes...
So i have a brand new Dish Network install here at my place of business which includes the Model 222 Hi Def Reciever and is setup to output to 2 tv's. I wanted to try the recever in my RV hookep up to my in-motion satellite, so i hookep it up and it wont work. My in-motion satellite is practically brand new and i know everything is hooked up right. I used to have Direct TV and those boxes worked fine so i dont know what the problem is. So i guess my question is, "Do i have a compatibility problem between the box and satellite? My direct receivers were not hi def and my dish network one IS, and i dont know if that could be part of the problem....please help me, its almost camping season :mad:
Thanks in advance for responses. And btw, love the site, AWESOME!!!
p.s. i forgot to mention, i did the switch test while it was hooked up in the RV and it failed, dont kno if that helps but there it is anyways!
DirecTV and Dish use different satellites.
Buzz_187
03-18-2010, 04:42 PM
yeah but my in-motion dish works with Dish Network's Satellites because their tech support told me that they DO have customers who use it!
Tech#344
03-18-2010, 04:48 PM
what model/manufacturer is it? Probably what your problem is that it is set in direct tv mode. To change it to DishNetwork mode you need to pop the cover of the dome off and change the dip-switches.
IMPORTANT NOTE: There are no ProPlus compatible dome type RV dishes. This means that only one of the tuners in the 222 will see the switch. There are some ProPlus compatible dish type RV dishes but those only work for DishNetwork and are significantly more expensive.
Buzz_187
03-19-2010, 08:26 AM
IMPORTANT NOTE: There are no ProPlus compatible dome type RV dishes. This means that only one of the tuners in the 222 will see the switch. There are some ProPlus compatible dish type RV dishes but those only work for DishNetwork and are significantly more expensive.
Will get the model/maufacturer info this afternoon and post back, and i completely understand about the dip switch situation so i will check for those also. But, in the mean time could someone please elaborate on the info i have quoted in this post. I dont really understand what is meant by "only one of the tuners will see the switch." The tuner is the box right? if so, then i only have one tuner. And that is all i need to see the switch right? Sorry guys if this is a trivial problem, i dont want to clutter the boards with insignificant posts.
Tech#344
03-19-2010, 08:53 AM
The 222 is a duel tuner receiver that means that the receiver has two tuners in it, one for TV-1 and one for TV-2. A 211 is a single tuner receiver it only one tuner in it. A tuner is a device that "tunes" to a specific channel and takes the encrypted RF signal and decrypts it and demodulates it.
Unless both tuners are connected on a 222 the receiver will not work correctly.
Buzz_187
03-19-2010, 10:20 AM
okay, fully understood now! Thanks alot, you guys are great! When i originally put in the request/work order for my DishNetwork Sytem i told them that i wanted to have 2 tuners to be able to work 2 tv's. When the installer got here, he didnt have them so he said "you can have a free upgrade to this 222 model, it does the same thing." So i guess, they were originally gonna install two 211's or similar single feed boxes. Therein Lies my problem correct? So, now, how do i get two single feed tuners out of DishNetwork w/o being hasseled like crazy? Today is the last day in my "72 hour trial Period"
P.S. Is there any way to configure the 222 to be a single feed tuner??
Tech#344
03-19-2010, 04:33 PM
Unless both tuners are connected on a 222 the receiver will not work correctly.
Actuality the 222 will work but you have to switch it to single mode and not use the PIP function.
n0qcu
03-19-2010, 04:40 PM
The 222 is a duel tuner receiver that means that the receiver has two tuners in it,.
Are the DUAL tuners fighting each other in a duel?
Tech#344
03-19-2010, 04:44 PM
Are the DUAL tuners fighting each other in a duel? I'm not sure what you mean.
Tech#344
03-19-2010, 04:46 PM
Oh I get it your making fun of my improper spelling.
Bobby
03-19-2010, 06:08 PM
Ah, it took you a minute. :)
Buzz_187
03-22-2010, 12:38 PM
ok, good news, got dish network to send out an additional 211 and they are letting me keep the 222, yay for me, as long as the 211 works in the RV i guess..still wonder who would win in the "duel" lol sorry, had to..
dishcomm
03-22-2010, 06:29 PM
yeah but my in-motion dish works with Dish Network's Satellites because their tech support told me that they DO have customers who use it!
Most in-motion RV sat systems are NOT compatible with A) multi-satellite systems. Or B) what are known as Dish Pro Plus receivers mfgd by Dish Network.
There are multiple satellite in motion systems out there. However these are compatilble with SINGLE TUNER satellite receivers only. Yours is a DUAL tuner receiver or Dish Pro Plus.
It is unfortunate that many techs that install in motion sat systems in RV's are not aware of this.
I know this from direct experience. I have had not one but two customers who swore up and down their RV dealer had them convinced their in-motion antenna would be compatible with ANY Dish Network satellite receiver.
Sorry.
Buzz_187
03-23-2010, 10:53 AM
^^^ yeah we've got it pretty much nailed down now, but your post does intice one more question. Does the model# 211 receiver fall into the "dish pro plus" category?
Iceberg
03-23-2010, 11:00 AM
The 211 is a single tuner receiver and will work with any LNB setup. It is considered DishPro (DPP are dual tuner units...the 2nd number in the model is the number of tuners)
Buzz_187
03-23-2010, 11:04 AM
^^^sweet, good deal then!! I greatly appreciate ALL the help i have recieved here, this is one bad-a** site with some bad-a** satellite tv techs!! :up I Will be returning for any problems i have/anticipate in the future!!
Buzz_187
03-23-2010, 12:52 PM
i dont know if i should start another thread for this problem since it is technically a different issue, but im thinking it is caused by my taking the box out of the original location. but after i tried to hook my 222 up in the RV and found out i wouldnt work, i brought it back into my office and hooked it back up. Now, when i turn it on, none of my channels are there?!?!?? I went to the guide and selected the option that adds all the channels i get to my channel guide but they still arent there, what gives, they were there before i took it out. Even when i go into the guide and start paging down, there is only like 3 pages of channels, where are the other 200-300 channels i get?!?!
Did you reconnect the satellite in cable to the correct input? Did you run a check switch to tell the receiver your new correct setup?
TheKrell
03-23-2010, 01:50 PM
Did you do the obligatory Check Switch?
navychop
03-23-2010, 02:08 PM
E* & D* LNBs are different. Haven't heard of an LNB that would work with both, dip sw or not. I suppose it's possible. I suspect you'll be paying a call to Claude at the Dishstore and maybe spending a few bucks.
Buzz_187
03-23-2010, 02:14 PM
Hmmm, no i have not run another check switch since putting it back in my office will do right now, and post back asap!
Buzz_187
03-23-2010, 02:29 PM
Ha Ha, so simple, lol....run the check switch, then it downloaded the program guide info, sooo simple, thanks a milli!
Tech#344
03-23-2010, 08:44 PM
E* & D* LNBs are different. Haven't heard of an LNB that would work with both, dip sw or not. I suppose it's possible. I suspect you'll be paying a call to Claude at the Dishstore and maybe spending a few bucks.
Actually the LNBs really aren't any different. What is different is the switching circuitry. When you think of the the electronics on dishes like the 1000.2 or the direct triple you think of it as a single LNB, technically they are three LNBs with a switch built in one package. An example of this is when dish and direct both started out their LNBs were interchangeable you could aim a Direct TV single a 119 and get signal for your DishNetwork receiver. I've also seen a 500 dish with a Direct TV single and a legacy dual hooked up with a SW21 in use. Why changing dip switches would make it work is because it is changing between a Direct style switch and a dish style switch.
P.S. DP duals and DP singles actually have a bit of switching circuitry built into them which is why they are incompatible.
rglore
03-23-2010, 11:28 PM
Dish legacy (original) and DirecTV are the same, 13/17 volt switched. DishPro is 18 volt bandstacked, and DP Plus adds 22khz DiSEq control of each band.
Tech#344
03-24-2010, 07:16 AM
exactly.
Buzz_187
03-24-2010, 03:02 PM
ok, damn this is really frustrating me, i got the 211 in the rv, run the switch check, it passed or whatever, had green checkmarks on the summary screen. But it is locking on to the WRONG birds, i.e. echostar - 110 and echostar - 119....and supposedly i need 61.5, 72, or 77 here in Tennessee where im at?!?!? And even when it DOES lock on, it only brings up one channel, and i think its the dishnetwork default channel or whatever you call it, cause i cant even bring up a guide!! Please, some more help if you will! -Buzz
navychop
03-24-2010, 03:07 PM
Actually the LNBs really aren't any different. What is different is the switching circuitry. When you think of the the electronics on dishes like the 1000.2 or the direct triple you think of it as a single LNB, technically they are three LNBs with a switch built in one package. An example of this is when dish and direct both started out their LNBs were interchangeable you could aim a Direct TV single a 119 and get signal for your DishNetwork receiver. I've also seen a 500 dish with a Direct TV single and a legacy dual hooked up with a SW21 in use. Why changing dip switches would make it work is because it is changing between a Direct style switch and a dish style switch.
P.S. DP duals and DP singles actually have a bit of switching circuitry built into them which is why they are incompatible.
Dish legacy (original) and DirecTV are the same, 13/17 volt switched. DishPro is 18 volt bandstacked, and DP Plus adds 22khz DiSEq control of each band.
Thank you for the education. I really should have remembered about the original LNBs. Anyway, the net effect is you are unlikely to get a modern LNB to work with both systems, unless it's (for example) an aftermarket one and you set up switches external to such LNB?
aaronwt6
03-24-2010, 03:13 PM
ok, damn this is really frustrating me, i got the 211 in the rv, run the switch check, it passed or whatever, had green checkmarks on the summary screen. But it is locking on to the WRONG birds, i.e. echostar - 110 and echostar - 119....and supposedly i need 61.5, 72, or 77 here in Tennessee where im at?!?!? And even when it DOES lock on, it only brings up one channel, and i think its the dishnetwork default channel or whatever you call it, cause i cant even bring up a guide!! Please, some more help if you will! -Buzz
Did you download data to the receiver and then call dish to have it activated? My guess is that the channels are missing because its not yet active. Also, the in motion satellite is probably programmed to use 110/119 as default for Dish Network equipment. If may need to be set up to get any of the other satellites. However, most of the primary channels are located on 110/119 and you should be just fine with that unless you are looking to get HD in the RV.
Buzz_187
03-24-2010, 03:35 PM
lol well the box is hd and so is the plasma so it would be nice ;-) but yeah it downloaded the info and i just got it activated so its acquiring satellite info right now as we speak (015 screen) ill post bak asap!
Buzz_187
03-24-2010, 04:05 PM
saaaweeet!!! workin great!! i just hope it comes back on when i get to the campsite!!
Buzz_187
03-25-2010, 12:25 PM
and just for the record, will i ever get all the channels i was getting here in the office? because when i had my direct tv receiver in the rv, it hooked right up with no problems( due to the fact that the in-motion dish was preset to Direct TV settings on the dip-switch) and i got every channel that i got when it was hooked up in the house. And it seems that my channels now are very limited, even when compared to the amount of channels i had when the same exact receiver was hooked up here in the office?!?! Man, ill really be glad to get all these wrinkles ironed out!! lol
And just a lil recap here, to get my new 211 reciever to work, i DID have to climb on top of the RV, pop the cover off my Winebarger in-motion satellite dish, and change the DIP-SWITCH to the DishNetwork settings. After that, i ran a check switch, and then it downloaded all the updates and program guide data, and finally i was off and running. I kept the tv,receiver, and in-motion dish powered on all the way home just make sure that it would keep working and it did!
Tech#344
03-25-2010, 09:17 PM
which satellites are shown in the check switch matrix?
Buzz_187
03-28-2010, 07:25 PM
which satellites are shown in the check switch matrix?
110 and 119
Buzz_187
03-30-2010, 08:28 AM
bumpity bump bump! ;-)
Tech#344
03-30-2010, 11:00 AM
That is what I thought. You never said what manufacture/model you have but I suspect that it is ether a Winegard RT8000T Roadtrip Mini Max In Motion Satellite Antenna White Camper Trailer RV (http://www.americanrvcompany.com/Winegard-RT8000T-Roadtrip-Mini-Max-In-Motion-Satellite-Antenna-White-Camper-Trailer-RV_p_2118.html) or a Winegard RT1235T RoadTrip Satellite SDi 12 Inch Black In-Motion Antenna Camper Trailer RV (http://www.americanrvcompany.com/Winegard-RT1235T-RoadTrip-Satellite-SDi-12-Inch-Black-In-Motion-Antenna-Camper-Trailer-RV_p_2102.html)if so what you would need is a Winegard RP12HDT RoadTrip DISH HD Upgrade Roadtrip Dish Network In Motion Camper Trailer RV (http://www.americanrvcompany.com/Winegard-RP12HDT-RoadTrip-DISH-HD-Upgrade-Roadtrip-Dish-Network-In-Motion-Camper-Trailer-RV_p_2117.html). There are other manufactures of dome type dishes but winegard is the most common.
How do you know if a RoadTrip has the DISH Network triple toggle feature? Look for the HD Ready label (shown bellow) on the box!
If your RoadTrip has this label, it's HD ready for DISH Network. If it does not, you will need to purchase an HDupgrade kit or satellite interface box.
http://www.winegard.com/images/roadtrip_hd_ready.jpg
Copped directly form http://www.winegard.com/roadtrip/index.php
Buzz_187
03-30-2010, 01:56 PM
Yeah, it is a Winegard, and yeah the cover/dome is White, and im looking for my paperwork to see what model number it is, so ill letcha know as soon as i find out. But let me get this straight, my dish has to be hd ready to get all the channels that i pay for? even the non-hd channels?
Tech#344
03-30-2010, 03:07 PM
Yes that is correct. That is because the HD channels are on another satellite that the SD dome dishes don't pick up. You can up grade you your SD dome to HD using this: Winegard RP12HDT RoadTrip DISH HD Upgrade Roadtrip Dish Network In Motion Camper Trailer RV (http://www.americanrvcompany.com/Winegard-RP12HDT-RoadTrip-DISH-HD-Upgrade-Roadtrip-Dish-Network-In-Motion-Camper-Trailer-RV_p_2117.html). Also the the color is just on option and does not affect the function.
EDIT: you are missing SD channels? You should be able to receive every thing except international programing.
Buzz_187
03-31-2010, 08:31 AM
yes, im missing several channels that i DO get when i have the receiver hooked up here in the office. I talked to a service tech here local and he said that i had to be locked on to one of the birds "for" my area which are 61.5, 72, and 77. And my rv dish is only locking on to 110 or 119. Is this correct that i have to be locked on to 61.5, 72, or 77?
Tech#344
03-31-2010, 09:07 AM
Which channels are you missing? As far as I am aware all regular programing should be the same on both eastern and western arcs. Another question. What are the signal strengths? The domes don't get as good strength as a regular dish but it should still be at least 40-50. Low signal strength may cause some channels to not come in. If the strength is low I'd start checking the fittings. Most people who work at RV dealerships don't seem to know how to install fittings correctly and a fitting with a recessed dialectic can cost you 5-7 points apiece.
Buzz_187
03-31-2010, 09:25 AM
Yeah my signal strength is not very good, on one of the birds, i cant member the exact signal strength # but it IS in the green, and the other almost makes it to green, i think it is yellow or something.
Buzz_187
03-31-2010, 12:39 PM
its really frustrating because im here at work and i dont get on the net much at home, which is where the coach is. ill try to get online tonight if my wife and kid let me, and ill post the model# of the Winegard, and can tell you exactly what my signal strength is on each bird.
Tech#344
03-31-2010, 07:46 PM
Well there you go. In case you are wondering each satellite has several transponders, each transponder caries a few channels. The signal each transponder varies a bit if one is yellow some others may not be strong enough to come in. If a transponder doesn't come in you will be missing the channels on it. Here is my suggestion on how to determine why your signal is so low. Hook a cable directly from your dome to your receiver bypassing all the cable in the trailer, if the signal is better then there is probably something wrong with the cabling in the RV. If some thing is wrong with the cabling it is probably the fittings (see earlier post).
Buzz_187
04-06-2010, 01:03 PM
yeah were good now, for anyone following along, the resolution to my problem was switching the dip switch under the dome cover of my dish and then i had to run a check switch. Found birds 110 and 119, i locked on to 119 first, and MANY of my channels were missing, so i tried 110, and had to redownload my guide info data and such, and wahlah, presto, of whatever your favorite magic word is, ITS WERKIN!!! ;-)
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