Setup....722 with Dish 500 looking at 110/119. DPP Twin. Wing dish 500/DP dual looking at 129. 65' RG6 swept coax between dishes. THIS SYSTEM HAS WORKED NORMAL USING THIS SETUP FOR OVER 4 YEARS. Last week customer started getting Partial or Total signal loss message when the channels using tsps 32, 30, 28, 20 on 129 were selected. Looking at the Point Dish screen showed all tsps on 129 at normal signal levels even though the messages were being displayed. Check switch test displayed under 129 NC rather than DUAL. 1. replaced DP Dual, no change. 2. replaced DPP twin, no change. 3. replaced connectors, diplexers, separator and 3ghz gr block,no change. 4. ran new RG6 between dishes, no change. 5. ran new RG6 from main dish to 722 {45'}, no change. 6. plugged 722 directly in wall outlet by passing surge protector, no change. Through this process used another 722 as well as 622, no change. Took customer's 722 to shop connected to 1000.4 WA dish and it worked as it should, not displaying messages. Both 722's and 622 have current software. Called Dish and they were at a loss after the details of testing were explained.......Any thoughts, Guys ???

Grounded properly?

Don't feel bad I get the same thing here on my VIP222. I have to do a hard reset at least 1-2 a week. Very annoying.
Signal levels are fine, check switch is good. I'll bet it's a software glitch. My software in the 222 is 5.04



Setup....722 with Dish 500 looking at 110/119. DPP Twin. Wing dish 500/DP dual looking at 129. 65' RG6 swept coax between dishes. THIS SYSTEM HAS WORKED NORMAL USING THIS SETUP FOR OVER 4 YEARS. Last week customer started getting Partial or Total signal loss message when the channels using tsps 32, 30, 28, 20 on 129 were selected. Looking at the Point Dish screen showed all tsps on 129 at normal signal levels even though the messages were being displayed. Check switch test displayed under 129 NC rather than DUAL. 1. replaced DP Dual, no change. 2. replaced DPP twin, no change. 3. replaced connectors, diplexers, separator and 3ghz gr block,no change. 4. ran new RG6 between dishes, no change. 5. ran new RG6 from main dish to 722 {45'}, no change. 6. plugged 722 directly in wall outlet by passing surge protector, no change. Through this process used another 722 as well as 622, no change. Took customer's 722 to shop connected to 1000.4 WA dish and it worked as it should, not displaying messages. Both 722's and 622 have current software. Called Dish and they were at a loss after the details of testing were explained.......Any thoughts, Guys ???

Grounded properly? Yes. My thoughts do follow the software theory......but the current Sf is going to move to 720 according to techs at Dish. No one that I spoke with knew what the 720 is supposed to change??????????

This has been going on since the latest software "upgrade" There are other threads talking about this. Do a search.
When it happens to me, all I have do do is hit the Guide button then Live TV. Nothing has been lost, I can rewind and there is no break in the picture.

Addendum
Just had it happen several times while watching HLN

My wife is very p..... All afternoon she's been getting the Partial Signal Loss error. Just happens on the 722. No problem with the same feed on my 211.

If you could identify the tsps that are involved in your situation, either reply with the channel number or look at the POINT DISH and signal screen while on that channel to identify the sat and tsp. We will compare your issue to see if there is a relationship.

If you could identify the tsps that are involved in your situation, either reply with the channel number or look at the POINT DISH and signal screen while on that channel to identify the sat and tsp. We will compare your issue to see if there is a relationship.

Was happening on both HLH (202) on 72 and the HD feed of our local NBC station WHEC (61.5).

what is the noise level at the box on those transponders.could be the dppt. i've had 3 "new" dppt's that were bad this week

Come on Guys, got any suggestions? The current cause suggested by Dish Techs relates to "Bounce signal" created by a near by Cell tower?? There is no cell tower near this customer's home?????? So far all suggestions have been done with no change in operation.

Do you have a OTA antenna hooked up? I get that error and find that the OTA tuner has "lost" one of the channels...

Do you have a OTA antenna hooked up? I get that error and find that the OTA tuner has "lost" one of the channels...

Hmm. Yes I do. Next time it starts happening, I'll disconnect it and see what happens. But it only happens on my 722 not my 211.

Don't believe that the subject of this thread has been addressed. The error message does not relate to ota signal loss, just certain tsps on 129 used by conus delivery. Eg: chs 215 209 205 202 186 132. This is not the total number of affected chs. TSPs 32 30 28 20 all on 129 are a part of this issue. Looks like I've found a real puzzler..

Don't believe that the subject of this thread has been addressed. The error message does not relate to ota signal loss, just certain tsps on 129 used by conus delivery. Eg: chs 215 209 205 202 186 132. This is not the total number of affected chs. TSPs 32 30 28 20 all on 129 are a part of this issue. Looks like I've found a real puzzler..

Nope it's not a warc thing. I'm pure earc and I'm getting the errors

Our 722 has been doing that also Usually in the afternoon and then is OK at night.

DICK

Hmm, I'm running a 722. Two days ago at my home I could receive all channels on Sat. 129 just fine. I took the receiver to my cabin, (50 miles north, identical antenna and switch setup) and was unable to receive CNN on Ch. 200. Ch. 202 was iffy, and occasionally Ch. 209 gave me the 002 loss of signal display. Point dish showed Sat. 129 TP 18, signal strength 62, locked - name not acquired. A few other TPs took a bit longer than I expected to acquire the name. Packed up this morning, get back home 3 hours later, reconnect, TP 18 on 129 signal strength 59, receiver goes to CNN (and all other channels) no problem at all.

Looks like Dish has a issue on their hands. The most recent explaination from their tech staff was RFI possibly caused by CB/Amateur/Business radio or CELL tower. There is no relationship in the occurance with any of these EXCEPT CELL. Yet in this case, the issue remains as a pain in the neck. Come on Dish, identify this issue ASAP.

I ve received that error many times on my vip222k. I changed cables diplexers... I start to believe is my dish network. Three days now all is working. fingers crossed

It seems as though the techs at Dish don't have a clue as to an explanation why this error message is happening. The problem seems to relate to software, but it is so random in occurance that it must have the team unable to pin point the reason. If you have experienced the issue, please post your situation here . Maybe, it will give the TECH team some additional thoughts....

Do you have a OTA antenna hooked up? I get that error and find that the OTA tuner has "lost" one of the channels...

I have the same problem. The message on screen doesn't state an OTA signal loss. It stats a satellite signal loss but the fact is the satellite signals are just fine it's the OTA that loses the signal yet for some reason it effects the satellite channel I'm watching.. Clicking guide and then live TV resolves the problem until the OTA drops signal again. It only effects live TV.. Recorders are never interupted. Very strange and very annoying.

I have the same problem. The message on screen doesn't state an OTA signal loss. It stats a satellite signal loss but the fact is the satellite signals are just fine it's the OTA that loses the signal yet for some reason it effects the satellite channel I'm watching.. Clicking guide and then live TV resolves the problem until the OTA drops signal again. It only effects live TV.. Recorders are never interupted. Very strange and very annoying.drove me crazy too... go out and check the OTA antenna or delete that channel till the wind stops...

I have a 722 running software version L676. I've been experiencing the "Loss of Satellite Signal" problem for about a week or so now intermittently. Most of the channels I'm having a problem with appear to be on 119: Comedy, Lifetime, E!, FX, TBS, ESPNAlt, MLB, Spike, Nick, Toon, CNN, HLN, FXNews, CNBC, Travel... but a few are on 129. The signal will disappear and the "Loss of Full Signal" message #1 will come up, and then it'll change to the "Partial Loss" message #2. If I wait long enough... sometimes just a minute or two, other times 5 minutes or more, the signal will return.

It's affecting my recordings, too. It's doing a late start on some of the programs. Once the recording starts, though, the signal seems to remain okay through the rest of the show. For the past two weeks I've got a late start on "Gunsmoke" on Retroplex. I missed 20 minutes last week and 17 minutes tonight.

This is getting very frustrating and Dish doesn't have an answer.

Larry
SF

I am having the "Loss of Satellite Signal" also. I can immediately retrieve the signal by presssing the Program Guide button. Probably the operating system. Guess we will have to wait for an update?

I have experienced this problem also. I have a 722K and a 722 and have only experienced this problem on my 722K. I too think there's a bug in the software since it only affects one of my receivers.

Also seeing this problem. Was on the phone with Dish Tech Support and it happened about 5 times. I have a 722 and a 211. Both were on at the same time on the same channel and I only saw the "Partial Signal Loss" on the 722. Sending a Tech out this weekend to check it out. Happens all the time during the day my wife says. A quick channel up, then down or Menu brings the picture back. It would almost be less annoying if the picture actually came back on its own. My sw version is 677. I believe it was recently updated for the Dish Movie Pass menu, and it started happening around then....