Help Voom help us.

If your TV has a problem connecting through DVI to the Voom STB, let Voom know in this thread.

Please list your TV make and model number, and briefly describe the DVI problem (e.g. color inversion when changing channels).

Syntax Olevia LT30HV (30" LCD)

Color inversion when changing channels (STB loosing sync with the TV through DVI?). To fix, have to turn TV off and on after each channel change. Works if resetting STB to either native or 720P, but after TV or STB are turned off, the problems comes back.

TV: Vizio P42HDe plasma
Problem: Guide information lost on occasions when Voom STB is connected to the TV through DVI. Guide would be downloaded after 30 minutes or so, but it is annoying. I suspect turning on TV first or STB first might have something to do with the problem (that's why the problem is occasional), but not definitely sure about it. Perhaps by turning on TV first, then STB might solve the problem. If I disconnect DVI, no problems with the guide data occasional downloading.

I am not having trouble with a TV, or DVI. That is working fine.

I am having a little bit of trouble with my DVD recorder. I am unable to get the componet video to work on my Magnavox DVD recorder. The SVGA input works fine, but if I hook up the componet video cables, I get a no signal message on the DVD recorder.

I have tried this a number of times. I have tried rebooting the Voom receiver. I have tried rebooting the DVD recorder. I have tried wiggling the connections on both boxes. Nothing seems to work. All I get is no signal if it is connected with the componet connections.

I am not sure if you can only use DVI or Component, and not both. Anyway, I am at a loss what to attempt next.

roland

Hi,

Try this. Your DVD recorder is probably NTSC so it can't record 720p or 1080i. So set the display resolution on the VOOM receiver to 480P and try and record in componant. If not you will have to use the standard NTSC composite or S Video out of Voom receiver to record from on DVR.

RJ

JVC 48 inch, with dvi input, everytime i have the dvi plug hooked up and turn the tv off, the receiver will go off also, it doesnt do this on the other 2 tvs i have just this jvc model

Sony KDF-50WE655

Experienced a DVI conflict error when using the supplied VOOM DVI cable and a HDMI/DVI adapter. Have since upgraded to Monster Cable and have not seen the error since the upgrade,

JVC 48 inch, with dvi input, everytime i have the dvi plug hooked up and turn the tv off, the receiver will go off also, it doesnt do this on the other 2 tvs i have just this jvc model

What's the model number of the JVC?

Apex 30" LCD HDTV Monitor (AVL3076)
When connecting DVI cable I lose sound. Makes no sense but when hooked up by component all is fine.

RCA D56W20IB

Picture is shifted to the left.

Samsung 4365 DLP. Seems that picture on some material is either shifted up so that the bottom has a black or it is a black bar. Not all material and not all the time on every VOOM exclusive. Just some. Have seen it on RUSH, RAVE just to name a few.

SONY 42" WEGA KDF-42W655 (Mfg Jan 2005) HDMI Input
VOOM DVI Cable and Monster HDMI/DVI Adapter

When I turn on the tv, then VOOM box, get a DVI Conflict Error and no further reception over the DVI connection. Tried disconnecting, rebooting, re-verifying VOOM--no help.

A few times, however, have made a point to turn on VOOM box FIRST and wait awhile to turn on TV and then the DVI COnflict error seems to be gone, but this is not always the case.

Have ordered a DVI/HDMI cable to replace the adapter setup to see if that helps.

Hi,

Try this. Your DVD recorder is probably NTSC so it can't record 720p or 1080i. So set the display resolution on the VOOM receiver to 480P and try and record in componant. If not you will have to use the standard NTSC composite or S Video out of Voom receiver to record from on DVR.

RJ

The recorder is NTSC. I have it hooked up to the S-video right now. I was hoping to get it hooked up to the component video as that would be a cleaner picture.

However, I have the VOOM box set to 1080i for the DVI output for the AKAI TV as the AKAI instruction manual says it is 1080i input. So I think I will leave it this way and stop trying to get the component video set up out of the Voom box.

At least that answers my question why it was not working. I thought I was going crazy. I had the component video working from another input source.

Thanks for clearing that up.

roland

RCA D56W20IB

Picture is shifted to the left.

Same on my RCA 52", but this is not a Voom problem. Just go into the service menu and adjust the horizontal position (search SatelliteGuys.US for exact details).

-John

Sony KDF-50WE655

Experienced a DVI conflict error when using the supplied VOOM DVI cable and a HDMI/DVI adapter. Have since upgraded to Monster Cable and have not seen the error since the upgrade,

PLEASE HELP!!!! I switch from component to DVI monster cables and i got an error msg saying " DVI conflict, please correct the DVI connection, your DVI device is not responding to HD content protection device" What does this mean??? I have a zenith 40' PROJECTION TV. I forgot to mention it was just working when i first installed them then when i was scrolling through the channels this is the error msg i got.

RCA D56W20IB

Picture is shifted to the left.



Had the same problem with my Zenith. I had to access the service menu on the TV to fix. Try doing a search on accessing the service menu to learn how to do it for your set.

Please do not use this thread to ask for help from other members.

The goal of this thread is to collect reports about specific TV makes and models which have problems when connected via DVI to the Voom STB. These reports will then be provided to Voom tech by Sean.

Thanks.

my model number for my jvc 48 inch is AV48WP30

My DVI error problems started again. My TV is Zenith R40W46. Voom really needs to fix these problems.

I don't know if this counts as a problem or not, but when I had my install in FEB, me and the installer found out that the DVI cable that comes with VOOM didn't fit my Panasonic PT-43LC14. So I guess if you are getting VOOM with this TV, expect to have to go get a DVI cable that does fit.
Patrick

I also have the Syntax Olevia and experienced the same issue today. I would have really liked to use DVI for Voom and continued to use the progressive scan input for my DVD Recorder...hopefully Voom will work on this issue.

This is the best television I've ever owned. DVI and VOOM are a great combination. COSTCO has the newer model and stand for $2400.00... the stand alone is a $500 value. :)

Panasonic PT50LC14. Using a DVI to HDMI adapter with the Voom supplied cable. Going from HD channel to SD channel lost all red in picture. Everything was blue and the guide was orange instead of yellow. Switching back and forth between HD and SD 2 or 3 times corrected it. I got sick of doing this so I am now using component connection and all is well.

PLEASE HELP!!!! I switch from component to DVI monster cables and i got an error msg saying " DVI conflict, please correct the DVI connection, your DVI device is not responding to HD content protection device" What does this mean??? I have a zenith 40' PROJECTION TV. I forgot to mention it was just working when i first installed them then when i was scrolling through the channels this is the error msg i got.

I get the exact same message with my TV:
"DVI conflict, please correct the DVI connection, your DVI device is not responding to HD content protection requests"

TV: Sony KDF-55WF655
Cable: Monster DVI-HDMI cable (2m)

I have used this cable since January without any problems. About 2 weeks ago, I got that message. I could see the Voom menu, but on pressing "Watch" button on Voom remote, it would display the error message. First time I got this message, I disconnected and reconnected the cable (after switching off both TV and Voom reveiver). It worked fine after that until last night. Same message. Performing same steps a couple of times didn't fix it this time. I have switched back to the component cables I got with my Voom receiver. I hope this is resolved soon. That Monster cable was expensive ($120) and difference in PQ was clearly noticeable.

Is this a software upgrade on Voom receiver that was messed up? Seems like it. My Voom receiver is kept on 24/7 with the phone line hooked to it 24/7 too (as advised by Voom techs).

Cheers.

sorry for the mult post:

I think you can remove Sharp 45GX4u from the list.

I tried a new DVI cable and *so far* it is working. It is working longer than it did before.

I'll post if anything changes.

Still having DVI Conflict Error Messages with my SONY KDF-42WE655, LCD Projector--tried a DVI/HDMI Cable--worked for awhile, but yesterday, got the message again.

Is it true what the CSR said--they may not fix this until the new DVR box comes out? What if we don't choose to upgrade to the DVR box, then what? I hope it's not true, as that could be months before this problem is solved--as they say the DVR box will have HDMI output.