Thread: USB HDD Installtion Issues

I just attempted to install my 1 Terabyte Western Digital USB external hard drive, but for some reason, the record option on the AZBox Elite Menu is grayed out even though the HDD is recognized by AZBox. Even when I press the record button on the remote it says no recording device found! When I first connected the Drive (the drive comes with a separate power supply and USB cable) to the AZBox Elite, it indicated about 930.98 GB NTFS available and 0.0GB used (not sure of the exact numbers). I then formated it using AZBox, and it then it indicated 930.98 GB LINUX available, and 0.0GB used in the "Storage" section on the Menu (not sure of the exact numbers). What am I missing here?!?! A few days ago, I had tested recording with a 125MB thumb drive and it worked flawlessly. Any suggestions/help will be highly appreciated! BTW, I'm using Firmware version 0.9.4585.

the AZBox Elite, it indicated about 930.98 GB NTFS

I don't think you can record to NTFS Drives
You should allow the AXBox for Format.

Originally Posted by Babadem

I just attempted to install my 1 Terabyte Western Digital USB external hard drive, but for some reason, the record option on the AZBox Elite Menu is grayed out even though the HDD is recognized by AZBox. Even when I press the record button on the remote it says no recording device found! When I first connected the Drive (the drive comes with a separate power supply and USB cable) to the AZBox Elite, it indicated about 930.98 GB NTFS available and 0.0GB used (not sure of the exact numbers). I then formated it using AZBox, and it then it indicated 930.98 GB LINUX available, and 0.0GB used in the "Storage" section on the Menu (not sure of the exact numbers). What am I missing here?!?! A few days ago, I had tested recording with a 125MB thumb drive and it worked flawlessly. Any suggestions/help will be highly appreciated! BTW, I'm using Firmware version 0.9.4585.

Originally Posted by Lak7

I don't think you can record to NTFS Drives
You should allow the AXBox for Format.

Please, read the entire post above. I did format with the AZBox, and yet no joy.

I seem to remember a post a couple of months back where it was established the HDD speed on the Tbit drive was too fast for the AZbox. It would recognise the HDD but not record.

The AZBox seems to be very finicky regarding numerous issues with HDD's, internal or USB external.

When my AZBox Premium arrived, I was uncertain what HDD to use with it. I had an AB IPBox 9000HD that came with an internally installed 500 GB Samsung HDD, model HD502HI. I figured that if this drive was good enough for the ABCom company to install and sell in their box, then I figured it should be good with my AZBox. It was! So, I have been sticking with the Samsung HDDs for internal applications. I have since bought a 1TB Samsung internal HDD to test. I went with one of the "GREEN" models and it also worked very well.

As for exteral USB drives, I had to try that also, of course. I just happened to have a Maxtor One Touch 750 GB USB drive. So I hooked that up and found it to work fine. Although the Maxtor HDD was in a sealed case, I just had to find a way to open it and inspect the type of drive used. I found it to be a Seagate Barracuda 7200.11 750 GB SATA HDD.

I have read a number of threads on several sites where others were experiencing troubles with WD HDDs being compatible with the AZBox, both internal and external USB types.

Therefore, I am quite leary of the WD drives and at the same time, I am very happy with the Samsung drives.

Reflecting back on Pedrogarcia's post, is there a way to set any jumpers on the WD HDD to adjust the speed? Or is this factory set and unalterable?

RADAR

Originally Posted by pedrogarcia

I seem to remember a post a couple of months back where it was established the HDD speed on the Tbit drive was too fast for the AZbox. It would recognise the HDD but not record.

Originally Posted by AcWxRadar

The AZBox seems to be very finicky regarding numerous issues with HDD's, internal or USB external.

When my AZBox Premium arrived, I was uncertain what HDD to use with it. I had an AB IPBox 9000HD that came with an internally installed 500 GB Samsung HDD, model HD502HI. I figured that if this drive was good enough for the ABCom company to install and sell in their box, then I figured it should be good with my AZBox. It was! So, I have been sticking with the Samsung HDDs for internal applications. I have since bought a 1TB Samsung internal HDD to test. I went with one of the "GREEN" models and it also worked very well.

As for exteral USB drives, I had to try that also, of course. I just happened to have a Maxtor One Touch 750 GB USB drive. So I hooked that up and found it to work fine. Although the Maxtor HDD was in a sealed case, I just had to find a way to open it and inspect the type of drive used. I found it to be a Seagate Barracuda 7200.11 750 GB SATA HDD.

I have read a number of threads on several sites where others were experiencing troubles with WD HDDs being compatible with the AZBox, both internal and external USB types.

Therefore, I am quite leary of the WD drives and at the same time, I am very happy with the Samsung drives.

Reflecting back on Pedrogarcia's post, is there a way to set any jumpers on the WD HDD to adjust the speed? Or is this factory set and unalterable?

RADAR

Thanks Guys for you responses. I took a closer look at WD 1TB drive, but have not opened it up yet. The make is WD "
My Book Essential

"Model: WDBAAF0010HBK. I plugged it to my PC last night, but I couldn't see any option to format it. Looking at the drive on my PC, I saw folders or what appeared to be partitions. Maybe there is a tool that I could use to wipe clean all those enteries. I was thinking that the formating from AZBox should have wiped out all information on the drive? For those that have had success using a 1 TB WD USB drive, could you let me know the model that your using?

Originally Posted by Babadem

I just attempted to install my 1 Terabyte Western Digital USB external hard drive, but for some reason, the record option on the AZBox Elite Menu is grayed out even though the HDD is recognized by AZBox. ....

Have you tried a hard boot of the AZBox? This always worked for me on the Premium when the hard drive wasn't recognized.

By hard boot, I mean hold the "Power" button on the unit (not on the remote) down for 5-6 seconds until you see "rebooting" on the unit's one line display. Any time I pulled the power to the Premium, there was a 50-50 chance it would still recognize the HDD. It always recogized the HDD after the hard boot.

Andy

Originally Posted by alk3997

Have you tried a hard boot of the AZBox? This always worked for me on the Premium when the hard drive wasn't recognized.

By hard boot, I mean hold the "Power" button on the unit (not on the remote) down for 5-6 seconds until you see "rebooting" on the unit's one line display. Any time I pulled the power to the Premium, there was a 50-50 chance it would still recognize the HDD. It always recogized the HDD after the hard boot.

Andy

@ the highlighted: Did that some many times without Success.

I just got off the phone with WD tech support and they recommended
these

. I also found a post where Stogie5150 (Azbox external hard drive questions)gave me an answer to a similar question and also recommended
1TB WD Elements

. I will try to return the one that I have now and get either WD My DVR expander or WD Elements.