Thread: My Rentals EMPTY after update!

I've spent the last few days trying to build my queue of movies in Dish Cinema/Platinum, fighting with the broadband connected/disconnected roulette(M-6-1-9-2) and had accumulated several movies in 'MY RENTALS', that is until a few hours ago. Now, after my nightly reboot, the damn thing is wiped clean.

L721RJQD
VIP722+Sling adapter
Hardwired Ethernet

This is really starting to get on my nerves. I have less and less faith in this equipment every day. My 622 never had these issues.

Originally Posted by Mark_AR

I've spent the last few days trying to build my queue of movies in Dish Cinema/Platinum, fighting with the broadband connected/disconnected roulette(M-6-1-9-2) and had accumulated several movies in 'MY RENTALS', that is until a few hours ago. Now, after my nightly reboot, the damn thing is wiped clean.

L721RJQD
VIP722+Sling adapter
Hardwired Ethernet

This is really starting to get on my nerves. I have less and less faith in this equipment every day. My 622 never had these issues.

Same with me. I spent 40 minutes the other night, and went through all 2,948 something movies. I picked 9 to download, and they were there waiting. Next day, there's only 3 left, the rest vanished. 2 of those left said they expired in 2002!, and I can't watch them. I am NOT amused, and I think I've had enough with messing with their so-called nearly useless VOD service.

Their dvd service is only good for 1 dvd per WEEK for me, as they can't seem to get them out to me without several days of screwing around, and then 3 days in the actual mail. They come so beat up looking, that it doesn't seem possible they would even play, but so far they have. My local warehouse is only about 130 miles away. Oh, and the local store closed a couple years ago.

Thank goodness I'm not paying anything above the regular price for Platinum, because it's not worth anything more as a service.

Those rentals are not actually gone; they just became invisible. You can see them on DO and watch them on DRA, including mobile clients.

Originally Posted by Mark_AR

I've spent the last few days trying to build my queue of movies in Dish Cinema/Platinum, fighting with the broadband connected/disconnected roulette(M-6-1-9-2) and had accumulated several movies in 'MY RENTALS', that is until a few hours ago. Now, after my nightly reboot, the damn thing is wiped clean.

L721RJQD
VIP722+Sling adapter
Hardwired Ethernet

This is really starting to get on my nerves. I have less and less faith in this equipment every day. My 622 never had these issues.

I want to apologize for this frustration and let you know that it is a known issue that is being worked on and will be corrected with a future software update.

I've downloaded several movies and they have never shown up under rentals. Two showed up online

I am just going to unplug my wireless adapter for a month or so and hope they get the bugs out......it is not at all worth the additional aggravation and frustration...and I'm getting more than a little tired of YEARS of audio drops...

I don't like the fact that any rentals I download disappear after the reboot but stay on my hard drive using up space. I can't even access them to delete them. I confirms this by checking on DISH ONLINE and they show as recordings there ,but you can't play them or delete them. But on my receiver they don't show. I deleted everything on my receiver and I get 38 hours of hd on my 722k. So this means they are still on my hard drive but non accessible to me. I hope the next software update will fix this. I hate losing over 15 hours of my hard drive to these downloads I can't even delete.

Originally Posted by MikeD-C05

I don't like the fact that any rentals I download disappear after the reboot but stay on my hard drive using up space. I can't even access them to delete them. I confirms this by checking on DISH ONLINE and they show as recordings there ,but you can't play them or delete them.

Try DRA. I was at least able to play them there. Didn't try deleting them though.

Originally Posted by TheKrell

Try DRA. I was at least able to play them there. Didn't try deleting them though.

Every time I tried to play them a message would pop up saying the software didn't allow the vods to be played on dish online.