Just moved to FL and need BHN

[kfckrew]

Just moved to FL and my home is non-Serviceable Dwelling with Brighthouse. I checked my neighbors address (2 houses down from mine) and he is serviceable (and you can see that the cable line stops at his home on the Power pole).

Does anybody know if there's a way I can make Bright House come out and install cable to my home? I need high-Internet service, that why I don't want SAT. DSL is not available in my area or down my street from what I've researched. So cable is my best option. I've researched about SAT internet, but I think it's still too expensive and too slow. Any responds would be helpful.

thanks

[iceturkee]

okay, i guess for starters, i would need to know why your home is listed as non-servicveable.

bhn will certainly run cable in your home, even if it isn't pre-wired for their service.

as for internet. bhn offers road runner as their primary broadband service but earthlink is also available.

plans start at 29.95 for rr lite, up to 54.95 for rr premium. bhn will supply the modum.

hope this helps....gotta run, more later!

[Khandurian]

Just moved to FL and my home is non-Serviceable Dwelling with Brighthouse. I checked my neighbors address (2 houses down from mine) and he is serviceable (and you can see that the cable line stops at his home on the Power pole).

Does anybody know if there's a way I can make Bright House come out and install cable to my home? I need high-Internet service, that why I don't want SAT. DSL is not available in my area or down my street from what I've researched. So cable is my best option. I've researched about SAT internet, but I think it's still too expensive and too slow. Any responds would be helpful.

thanks

Hey there! Welcome to the Liquid Sunshine State!

What city/town did you move to? That could help alot of us. I can get you some help if your Brevard County. Theres a couple others here that represent other counties/cities.

Need some more information!

[Khandurian]

Well, guess he's not too interested in getting BHN service. Oh well.

[kfckrew]

Sorry guys,

But i moved to a small city called Wimauma, FL (Right next to Good old Sun City) its a bit out of the city, but i'm at the edge of Hillsborough and Manatee County. my house is non-serviceable because the cable line does not come all the wait to my area.

From the looks of it, for BHN to hook up cable to my home, they would have to run cable from the my neighbor's power pole to my power pole, then run it to my home.

I've conacted BHN via email, but no replys yet???

Thanks

[iceturkee]

dumb question, so pardon me for asking.....but is there any reason why you can't call them?

[kfckrew]

Try calling 2 times and got 2 CSR that didnt know what to do. One time, one went to get a supervisor and had me on hold for 30mins... after holding for 30 mins... lost phone connection, i'm pretty sure he hung up or something.

I also call a local BHN installer, can't remember which company it was, but he said he'll come out and look at my setup but didn't hear back from him after a week or so. I recall seeing a BHN van (within the time i called him) but I'm pretty sure he saw that the cable line didn't come all the way to my power pole so he couldn't do the job.

I think I need BHN go come out with a "cherry-picker truck" or somethingto run a line from my neighbor power pole to my power pole, then they or a local installer can finish running it to my home.

[iceturkee]

my suggestion and steven or khands jump right in......but i would call back and ask for a supervisor. i know none of us like being put on hold, then forgotten about. myself, i just keep calling back. i have been known to be a pain. but in the process, i've also gotten to know a few supervisors who are always willing to help.

good luck and let us know the outcome please!

[Khandurian]

Sorry guys,

But i moved to a small city called Wimauma, FL (Right next to Good old Sun City) its a bit out of the city, but i'm at the edge of Hillsborough and Manatee County. my house is non-serviceable because the cable line does not come all the wait to my area.

From the looks of it, for BHN to hook up cable to my home, they would have to run cable from the my neighbor's power pole to my power pole, then run it to my home.

I've conacted BHN via email, but no replys yet???

Thanks

This is actually quite common practice. Does your neighbor have cable?

How far away is your neighbor? Across the street type thing? throw a rock and hit his house? Spit and hit his drive way from yours?

Ok, bad analogies. How many feet from your house to the pole that the cable ends on? Thats really the definitive question.

[kfckrew]

Well its my second neighbor(dont know if he has cable or not, but his address does register with BHN website and you can see the cable box on the power pole).

Remember its not in city limits, so the lots are going to be a bit larger. There's my house, then one of my neighbors house, then the one with cable. the width of my lot is about 50-60ft, my neighbors about the same so about 120ft total. So from the power pole with cable to my power pole would be like 120ft. Then another 20-30ft to the home from the pole.