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  1. #1
    LonghornXP's Avatar
    LonghornXP is offline Supporting Founder
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    New Navigator Guide coming (BHN Tampa Bay):

    ADVERTS 1
    As the title says I just got an insert in my bill (as I'm sure many of you will as well) saying that Bright House Networks will soon rollout a new guide software called Digital Navigator which is an in house made program guide by Time Warner Cable.

    I'm just letting you all know that while this new guide will contain many new features that many of us have wanted it most likely will also come with many severe bugs like most all other Time Warner Cable markets have had while deploying this guide software.

    I will sticky this thread and in the future please post any and all issues good or bad you are having with the new guide once released in this thread. Also post in this thread when you get the new guide software downloaded and if you can please provide some pictures too.

    Also this thread is mainly for the Tampa Bay market but any Bright House Networks market using Scientific Atlanta hardware who gets this new guide please feel free to post this in the thread but please provide at least your state and county so we all can know what has rolled out where etc.

    Again please keep this thread for Bright House Networks customers only which means no Time Warner Cable customers getting in the mix "unless" you can answer questions based on having the exact same issues. Sorry to be so strict but things will be tough enough to follow once those bugs start showing up we need to keep it simple.

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  3. #2
    skottey's Avatar
    skottey is offline SatelliteGuys Junkie
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    Quote Originally Posted by LonghornXP View Post
    As the title says I just got an insert in my bill (as I'm sure many of you will as well) saying that Bright House Networks will soon rollout a new guide software called Digital Navigator which is an in house made program guide by Time Warner Cable.

    I'm just letting you all know that while this new guide will contain many new features that many of us have wanted it most likely will also come with many severe bugs like most all other Time Warner Cable markets have had while deploying this guide software.

    I will sticky this thread and in the future please post any and all issues good or bad you are having with the new guide once released in this thread. Also post in this thread when you get the new guide software downloaded and if you can please provide some pictures too.

    Also this thread is mainly for the Tampa Bay market but any Bright House Networks market using Scientific Atlanta hardware who gets this new guide please feel free to post this in the thread but please provide at least your state and county so we all can know what has rolled out where etc.

    Again please keep this thread for Bright House Networks customers only which means no Time Warner Cable customers getting in the mix "unless" you can answer questions based on having the exact same issues. Sorry to be so strict but things will be tough enough to follow once those bugs start showing up we need to keep it simple.
    I didn't see that in my bill this week, but knew this was coming from an article in the newspaper several months ago. Any timetable?

  4. #3
    LonghornXP's Avatar
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    Quote Originally Posted by skottey View Post
    I didn't see that in my bill this week, but knew this was coming from an article in the newspaper several months ago. Any timetable?
    I've been hearing that parts of Pinellas County will be seeing the new guide as early as the first week of May.

  5. #4
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    ediemash is offline SatelliteGuys Regular
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    yes ive gotten the insert read it over, cant wait, bh guide needs alot of help. the feature i hate the most in the guide is you cant customize the guide, you have to go through all the pay per view and all the channels you dont pay for. cAnt wait for the new guide

  6. #5
    skottey's Avatar
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    Quote Originally Posted by ediemash View Post
    yes ive gotten the insert read it over, cant wait, bh guide needs alot of help. the feature i hate the most in the guide is you cant customize the guide, you have to go through all the pay per view and all the channels you dont pay for. cAnt wait for the new guide
    They are fixing that. I did a google search for TW digital navigator and it pulled up a kansas city tw site. I read all about the new guide, as they just had it implemented too. You can sort your favoites. Hopefully it will let us block out all those PPVs and shopping channels if we dont' want them.

  7. #6
    Isomorphic is offline SatelliteGuys Regular
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    The existing software--after using TiVo--is like hitting yourself in the face with a rake. Short of not functioning, I'm not sure how they can make it worse. Virtually any change will be for the better.

    I'm looking forward to the new software. Besides, if they screw it up, there's always D*.

  8. #7
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    longhorn, is this the tampa division getting this?
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  9. #8
    ediemash's Avatar
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    Quote Originally Posted by iceturkee View Post
    longhorn, is this the tampa division getting this?

    i got the insert and i live in lakeland which is under the tampa bay division

  10. #9
    LonghornXP's Avatar
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    My subject line should have answered that question or at least I thought it would. Yes the Tampa Bay Bright House Networks market will soon be getting this guide update. I'm in Largo, FL which is in the BHN Tampa Bay market and my latest bill said the new Navigator guide was coming.

  11. #10
    ediemash's Avatar
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    wednesday night we had a software upgrade, and now when you press a on the remote its a shortcut to the ondemands, and they have them catagorized

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