Best way to get Brighthouse to change its new navigator?

[cktb2793]

1) It annoys the hell out of me that you can no longer hit the arrow button when fast forwarding and rewinding and have it go to the next or previous 15 minute increment.

2) It annoys the hell out of me that when you are watching a TV channel..... 99% of the time if you try to go back and rewind to something from a few minutes ago ........ you find out that the hard drive was NOT recording the program you are watching and you CANNOT rewind back ..........what kind of garbage is that??? What is the purpose of having a DVR if you CANNOT rewind the programs you are watching live without recording every program you watch????

3) It annoys the hell out of me that BEFORE when you hit play during LIVE TV the bar would pop up that showed you what you were watching and how many minutes into the show it was.

4) It annoys the hell out of me that when you are now watching a recorded program and hit play it plays slower with no sound........BEFORE when you hit play during a recorded show......the info banner would pop up and also tell you how long into the show you were.

ALL 4 DVR's in my house have this problem since the new software download. Makes me seriously thing about getting DirectTV or DISH!!!!!!!! Anybody have any recommendations on which is better?????

[shenanigans_ink]

another thing I noticed.
if I'm watching a recorded show and hit guide, the guide shows me the last channel I had on, not the channel for the current show I'm watching.

[jcarrera]

cktb, don't post the same thing in multiple topics please.

[cktb2793]

Here's something that annoys the hell out of me and it's happened many times today on every box in my house...............

The boxes will NOT record live TV being watched on the second tuner while a show is being recorded and you CANNOT even pause it!!!!! Then it still doesn't record live TV or let you pause for at least 30 minutes AFTER it is done recording.

These cables boxes become MORE CRAPPY everyday with this GREAT, NEW software Brighthouse loaded onto them!!!!!

With my internet, cable, 4 HD DVRS, and Movie Channels....... I pay over $230 a month to Brighthouse and right now what I'm getting is worth about $1

[jcarrera]

...The boxes will NOT record live TV being watched on the second tuner while a show is being recorded and you CANNOT even pause it!!!!! Then it still doesn't record live TV or let you pause for at least 30 minutes AFTER it is done recording.

Wow. I had encountered strangeness, but had not isolated the phenomenon. That which you describe is important and inexcusable.

[shenanigans_ink]

Here's something that annoys the hell out of me and it's happened many times today on every box in my house...............

The boxes will NOT record live TV being watched on the second tuner while a show is being recorded and you CANNOT even pause it!!!!! Then it still doesn't record live TV or let you pause for at least 30 minutes AFTER it is done recording.

These cables boxes become MORE CRAPPY everyday with this GREAT, NEW software Brighthouse loaded onto them!!!!!

With my internet, cable, 4 HD DVRS, and Movie Channels....... I pay over $230 a month to Brighthouse and right now what I'm getting is worth about $1

4 HD DVRS? What is wrong with you? There isn't enouigh good programming on TV to make the expense worth it.
I have exactly 1 tv ith one DVR and I still don't have enough time in my day to watch all the shows I want to record.

[cktb2793]

4 HD DVRS? What is wrong with you? There isn't enouigh good programming on TV to make the expense worth it.
I have exactly 1 tv ith one DVR and I still don't have enough time in my day to watch all the shows I want to record.

HAHA ......... so we can watch recorded shows either in the family room or in the 3 bedrooms that have tv's in them.

[shenanigans_ink]

there's got to be more entertaining things in the bedroom than a television set.

[jcarrera]

Sounds like he moves from bedroom to bedroom...seems pretty entertaining to me; just don't understand what the TVs are for.

[spikegomez]

That is a great thing for every one here....