Central BHN Customers dont bother calling Not that you could get through anyway.

[The Insider]

Yea go talk to your kids for a few hours

[Chris Berry]

Bright House is giving automatic credits if you had an outage. The credits will be in the January statement. At least they didn't loose all services, digital phone and internet still worked.

Bright House to give refund after service outage -- OrlandoSentinel.com

[shenanigans_ink]

mine's still out.

[Khandurian]

mine's still out.

If yours is still out, that qualifies as a valid complaint. Call your local help desk and ask for a tech to come out.

[shenanigans_ink]

mine was out for almost exactly 24 hours. acording to the tech I spoke to that is the exact amount of time I would be locked out. I had the L-2 problem, which I was lead to believe all customers with the Scientific Atlanta HDC had. It wouldn't load past L-2, I had access to basic non-digital channels, but not HD, Navigator, or DVR options. The good news is, that even though I was locked out of using these things on my set-top box, my set top box was not locked out of the overall system, so my TV shows like House, ECW, Metalacolypse, Robt Chicken all still recorded as scheduled.