Birmingham AL users

[meach13]

Well the 9th BHN guy showed up today....super cool guy of course we went over every wire, connection, modem, etc. I use to have an MTA for voice and Motorola for the data side. We now removed the motorola and running on the MTA. We still cant get over 10meg on the speedtest, but I asked him if anyone ever had a modem in the truck where they could test the speeds in other neighborhoods to see what there speeds. Well he took my modem to the entrance of the neighborhood where the fiber connection comes in. Well guess what? on 10meg there also. I cant believe nobody else has complained but then again most are on ATT. They are now trying to find where the fiber issue is on the main road.

Also 2 days ago they did finally fix my low db issue they had to install a new repetior up the road.

Lets keep our fingers crossed

[jcarrera]

meach13, how hard has it been to get progress? What I mean is, did the first call show that there was a problem and BHN has been continuing attempts since then to solve it, or have you had to keep calling them back even though the previous visits did not correct the issue?

[meach13]

jcarrera no i do not feel they have been working the issue. I was giving them 2 more weeks then switching to dsl and satellite. THey kept replacing modems, cables etc. Each tech that came out said we will turn it into maintance and have somebody call you back. Until the bast week I have never had one call to check on my issue.

There are 2 issues I feel that should have told somebody there was more of an issue. 1 the db level at the jack on the curb was to low, 2 I told the techs that i hooked my modem up outside and still had the same speed. Now the new tech (i guess he actually is a line tech and not a house tech) has called me everyday giving me status of what they are doing. THey are suppose to meet with some head engineer or something on sunday, at the location where all the local fiber runs for BHN in my area. They are suppose to start to troubleshoot from there.

Hopefully they are on the road to fixing it.

[meach13]

Well just another update.....Same Line tech came out again yesterday 1-27-09 brought he his old MTA. They also did a couple things with fiber distro on our main road. We actually saw a 16meg on the download test once or twice in about 20 mins. I also ran some test today on speedtest.net speedtest.bham.rr.coml which i saw 16 meg once but most of the time it was around 11 meg in the middle of the day. Tonight we are seeing about 7-9 meg but the test are not SMOOTH they jump all around during the test. The tech said they would be working this week on the rep./amps to get rid of noise levels.

[Chris Berry]

Just got word that 15 + HD channels launching in Birmingham next week!

[meach13]

Thanks Chris
Here is the list.

• ABC Family HD - Channel 671
• Animal Planet HD - Channel 658
• Bravo HD - Channel 672
• CNBC HD - Channel 673
• Disney Channel HD - 670
• ESPNEWS HD - Channel 688
• FS South HD - Channel 693

• ION HD - Channel 693
• Lifetime Movie Network HD - Channel 655
• MLB Network HD - Channel 692
• Sci-Fi HD - Channel 657
• USA HD - Channel 656
• The Weather Channel HD - Channel 654

[meach13]

Well I guess uverse coming to the area has stepped brighthouse up. I use to have Internet speed issues and now we are very solid. The techs told me they were splitting the node in our area. They also just added another 18 HD channels this week. Thank You Brighthouse