Hughesnet Customer email setup

[HCI]

Should us installers expect a huge surge of installations coming our way. Ive heard yes and no from different techs?

Its hard to say. I assume when Hughes introduces the service there will be a heavy marketing campaign to get the service off the ground.

[HCI]

Sounds more complicated, You need more tools, you need more learning, more responsibility and installer pay keeps going down......I am guessing here that they will not be paying more for Ka installs....Am I correct?

Is my guess that installing Ka band HN equipment will be more complicated and time consuming correct? I am only asking because we do some commercial site maint and installs and I want to be prepared before they ask me to bend over even further......

Once you do a couple the Ka install should be just as easy or complicated as a Ku install. I suspect the only techs that will have trouble are ones who have not been doing Ku installs for a couple of years. The pointing of the KA antenna will be more tedious even though there is no cross pol. For instance say if you are installing while there are heavy clouds or if you have ever installed a Ku and noticed the signal jumping around 10 to 15 points as the clouds move in and out. While you are pointing a Ka this jumping around cannot happen or you will not get though the commissioning process. As I said earlier you have to record 5 differant signal values into the modem. This is were the dithering tools come into play, the first is a center signal which is just a regular signal strength, the second and third are a value blocking the left and right sides of the feedhorn and the fourth and fifth are values blocking the top and bottom of the feedhorn. These readings were you block half the feedhorn out have to be within 5 points of each other. Well that might be hard if you are having clouds in and out of your line of sight right. Well Hughes has a solution for if that is happening. You can put the modem in a state that will basiclly take 15 or 20 readings and output the average of those readings. So if your signal is jumping from 75 to 95 you can uses this state and the signal will be converted to 85. The problem with that is it could take up to 30 seconds for this to be outputed. So if you are tuning the dish in you will have to move the dish slightly, wait 30 secondes then move the dish again. Fun hu.

As far as pricing or pay I am not sure. Last I heard they were changing their minds on that every 2 to 3 days.

At first no enterprise sales will be avalible only residentual.