Hughesnet satellite internet

[Stargazer]

There were several people that have came to me telling me that satellite would not work for VPN and that their companies were telling them that they would not let them use satellite due to issues they had in the past trying it. I have had others say that the latency was too high and it would cause disconnects with the VPN while others say it caused them disconnections with gaming.

Yes, it is as slow as dialup if not worse at times because sometimes it does not work like it should. It is not like that all of the time but it is from time to time. I notice this mainly during the evening time between 5 30 and 8 30 pm which is usually when people get home from work. I see the best speeds in the early morning hours.

I am not dead wrong. It is not as slow as dialup all of the time, but when webpages won't load, and others are constantly telling me the same things about that they experience the same issues, along with gaming and VPN issues, then something just ain't right.

[damjr]

There were several people that have came to me telling me that satellite would not work for VPN and that their companies were telling them that they would not let them use satellite due to issues they had in the past trying it. I have had others say that the latency was too high and it would cause disconnects with the VPN while others say it caused them disconnections with gaming.

Yes, it is as slow as dialup if not worse at times because sometimes it does not work like it should. It is not like that all of the time but it is from time to time. I notice this mainly during the evening time between 5 30 and 8 30 pm which is usually when people get home from work. I see the best speeds in the early morning hours.

I am not dead wrong. It is not as slow as dialup all of the time, but when webpages won't load, and others are constantly telling me the same things about that they experience the same issues, along with gaming and VPN issues, then something just ain't right.

You know when talking about the older 7000 or earlier series hughs systems I would 100% agree with you on all your arguments.

But with the new 9000 series system I disagree. We use it everyday in our office on our laptops wireless connection. There are at least 3-4 users at a time on it and it flows smooth 95% of the time. Are their times that it slows down to dialup speeds, yes , but only about 5% of the time. The 9000 system has been more reliable and steady with far fewer complaints coming from customers. How do I know this? Because my company handles all the fullfillment installation for Hughes west of the Mississippi. We handle thousands of new installs and service calls every month. 90% of the service calls we see coming in are on the older systems. Our install companies love the new 9000's. Would I recommend Hughes for gaming today? No. Would I recomend it for everything else? Yes !!!

Hughes have made great improvements on their system and when they launch their new bird the system will only be better. Just wait and see.

[grohgreg]

I am not dead wrong.

Well, you're not dead right either. Hughes states right up front in their FAQs that satellite - all satellite - is not suitable for FPS gaming. They also state that their consumer grade plans do not support VPN or VoIP. You have to pony up the bucks for a business plan if you want that stuff to work to any degree of satisfaction. Businesses tailor their HughesNet plans consistent with their mission. If they make a lotta calls, they pay for optional VoIP acceleration. If they have work-at-home employees - they pay for optional VPN acceleration.

It's very discouraging - the number of people who complain that is, just for the sake of hearing (or reading) themselves complain. I know, I married one of them. With very little effort, you could (should) have uncovered the gaming/VPN/VoIP limitations yourself - and realized the difficulty in actually supporting such complaints

//greg//

[Stargazer]

The problem is, a lot of people get the service and do not realize the limitations of the service. I think some sellers are afraid of telling them of those limitations, heck, I am sure some even don't tell them about FAP. I do realize that most probably just surf the web and that they do not need gaming or VPN, maybe not even VOIP. Those that do their research will know if it is right for them though.

Yes, it is better than dialup, but it is not equal to DSL/Cable/FIOS