Hughes Net Pointing Question

[AlanRT]

Sorry, I seriously did not mean to offend. I meant you may want to hire an [experienced HughesNet] installer in your area to get you dialed in.

On Manual ACP during the registration, you should see a varying ACP value displayed in the ACP popup window, anywhere from 0 to 99, and a PASS/FAIL indication. Then you adjust the dish's skew setting by rotating the entire dish (unlike VSAT where you simply rotate the feed).

If the ACP window never gets beyond waiting for a result and never displays any numbers, then you back up and recheck your latitude and longitude settings. They need to be very close to your area for best results.

If they are correct, and you're still having problems getting an ACP value, then you may need to clear out the modem using telnet. Open the DOS Command prompt, and type (no quotes) "TELNET 192.168.0.1 1953" and hit "ENTER." then type "RD" and hit "ENTER." You should see a bunch of file deletions scrolling down the DOS window and the modem should reset. If that doesn't do it , try typing RF instead and hit "ENTER."

[stardust3]

I have never used the manual side of the cross pole test. Always used the automatic ACP. You had stated in an earlier post that is was "requesting/waiting for reply", but never did anything else. A low or mediocre signal will make it do that & if your confident your signal is good, resetting the modem back to factory defaults has fixed the non responsiveness of the automatic ACP test for me more than a few times. Setting the modem back to factory defaults requires the use of command prompt. Also before doing something like this, take note of your parameters because they will have to be reentered. It is a process called "rf the modem". I have done it many times from my laptop & there is 1 or 2 steps initially the 1st time before opening command prompt. Maybe AlanRT can chime in about the steps before command prompt, I just don't remember right off. From the command prompt, type "telnet 192.168.0.1 1953" & enter. It will look gibberish & do it's thing for a few secs, the next command is "rf" & enter. That would complete the reset back to original factory settings. Again there is 1 step before command prompt, I think it's some type of permission setting with the telnet folder. I only had to do it 1 time with my machine, then it was straight to command prompt from that point on.

[stardust3]

Sorry, I seriously did not mean to offend. I meant you may want to hire an [experienced HughesNet] installer in your area to get you dialed in.

On Manual ACP during the registration, you should see a varying ACP value displayed in the ACP popup window, anywhere from 0 to 99, and a PASS/FAIL indication. Then you adjust the dish's skew setting by rotating the entire dish (unlike VSAT where you simply rotate the feed).

If the ACP window never gets beyond waiting for a result and never displays any numbers, then you back up and recheck your latitude and longitude settings. They need to be very close to your area for best results.

If they are correct, and you're still having problems getting an ACP value, then you may need to clear out the modem using telnet. Open the DOS Command prompt, and type (no quotes) "TELNET 192.168.0.1 1953" and hit "ENTER." then type "RD" and hit "ENTER." You should see a bunch of file deletions scrolling down the DOS window and the modem should reset. If that doesn't do it , try typing RF instead and hit "ENTER."

Didn't mean to to say the same thing you just did, you must be a quicker typer than me................

[AlanRT]

Windows 7 and Vista by default do not have Telnet enabled.
1. Click Start > Control Panel > Programs
2. In the Programs and Features section, click Turn Windows features on or off.
4. If the User Account Control dialog box appears, confirm the action is what you want, and click Continue.
5. In the Windows Features list, select Telnet Client, and OK.

[AlanRT]

To launch a command prompt: START > RUN > CMD

[AlanRT]

How did this turn out for you?