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  1. #21
    eskie12 is offline SatelliteGuys Regular
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    Jun 13th, 2009
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    alberta
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    so curious would anyone know why when I've done a master reset on 922 then did rehit on programming that the guide will not come in all it says is (guide not available) everything is set for signal which is 88% on G1-3 dc lite on and all the channels I subbed to are also there but no guide , is there anything else I could do on my end to make this come in cause the provider says that with the rehit the guide comes with the program rehit plus I had everything working before with a different provider .........any suggestions thanks


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  3. #22
    tvropro is offline SatelliteGuys Guru
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    Mar 9th, 2007
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    6,871
    Who is your provider? Sometimes they forget to add the guide as a service to your account. NPS and SRL should be able to straighten that out if your with them. If you have some online provider you may have a problem.

  4. #23
    eskie12 is offline SatelliteGuys Regular
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    alberta
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    Yes it was an online purchase hopefully its not too bad

  5. #24
    tvropro is offline SatelliteGuys Guru
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    Mar 9th, 2007
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    Well you need to contact them and have them activate your guide. I don't think they did that. I deal with NPS and SRL so I just pick up the phone when there is an issue. I don't care for the online guys.

  6. #25
    eskie12 is offline SatelliteGuys Regular
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    Jun 13th, 2009
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    alberta
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    actually I've contacted him three times to inform him that I still have no guide and to activate it and he says it comes with the programming and it should be up .... so can a person get programming from a different provider even a couple channels just so I can get the guide or do I wait till the subscription is done.
    Is that alright to order from a couple different places at the same time or will there be a conflict with channels......hmmmmm

  7. #26
    tvropro is offline SatelliteGuys Guru
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    You can order from more than one provider at once.

  8. #27
    eskie12 is offline SatelliteGuys Regular
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    Jun 13th, 2009
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    alberta
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    may I ask what is the difference with online providers compared to the others .... thanks for all your input it is great .thanks

  9. #28
    tvropro is offline SatelliteGuys Guru
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    Mar 9th, 2007
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    I feel a bit more secure dealing with the big names (SRL, NPS) with phone support and a brick and mortar store. A website with e-mail support may be fine but can pull the plug at anytime One of those website providers SPS
    SPS Satellite Programming Service Inc.


    just bailed and left quite a few people without programming on prepaid subscriptions.


  10. #29
    jeepguy's Avatar
    jeepguy is offline SatelliteGuys Regular
    Join Date
    Aug 7th, 2008
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    Lehighton, Pennsylvania
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    Thread Starter
    Here we go again (From the NPS website):

    The IPG is currently down. Motorola is aware of the problem and it will not be repaired until Monday the 4th. 16 hours ago
    This has gone beyond ridiculous! It's time to fire some people!

  11. #30
    tvropro is offline SatelliteGuys Guru
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    The 4DTV guide is back up again and working great by me. I notice it's got more info in it now too. Maybe Motorola kicked it once.

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