Thread: NBC is not authorizing VOOM to turn on Olympic Channels outside O&O Tv Station

Per VOOM:

Certain areas outside the O&O markets were authorized by NBC Network for Olympics HD coverage on channels 321, 594, and 593. These areas may be different from the other dbs providers. No reason is given why there is a difference among the 3 DBS providers. It was a decision made at the network level. VOOM had requested all coverage for all subscribers but NBC Network refused. The local station NBC affiliates were not involved in the decision. Any complaints by VOOM customers should be addressed to the NBC Network management. Voom would not give me any specific address, contact number or e-mail address for NBC. Just the NBC.com website.

I did confirm that the blackout on my screen is not in error and that Jacksonville FL is to be blacked out by VOOM at NBC's request.

It appears that the people to address complaints to is NBC.

Have fun!

This is good information Don. I split this out of the other thread. It is important enough to deserve its own thread.

But who told Don this?

Well, that doesn't make sense to only have it turned on at some Homes.

So this means only one thing.

Voom is paying, free to the customer, for each feed they send out.

I can't see it being any other way.
If it was free to send out, it would be in all homes, without Customers pulling teeth through CSR's at Voom HQ.

Well, I was wrong.


http://www.avsforum.com/avs-vb/showt...hreadid=434218

Dear Mr. LMCid,

Thank you for your e-mail. I apologize but the East networks were not scheduled for the HD availability. NBC is limiting the availability based on where their local affiliates have a distribution deal with cable. Distant networks, since they are not local, do not fall into the availability transmission. I apologize for the confusion this has caused.

Your business is greatly appreciated and we thank you for allowing us to be of assistance to you. If you have any further questions or concerns, please refer to
www.dishnetwork.com


or reply to this email and include all previous correspondence so that we may assist you promptly.

As a current customer, you may also use our website to view your current or previous billing statements, add services, or make payments to your account. Please use the link below to launch yourself to the most user-friendly Customer Support Center available today.


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Sincerely,

Suzanne P.

DISH Network e-Care

Last edited by LMCid on 08-14-04 at 07:44 PM

So DIsh users are having similiar hiccups? This is pointing to NBC's indadequate handling of the Olympics of course your average Joe will have no concept of what's going on.

Originally Posted by Dvlos

So DIsh users are having similiar hiccups? This is pointing to NBC's indadequate handling of the Olympics of course your average Joe will have no concept of what's going on.

No,well at least I am not,I am in the Detroit Area(not O & O for NBC here-WDIV Channel 4)I have E*,my friend has D* and my step-father has Comcast-HD and E*,it is on all three and OTA right now(called my wife at home and she said it was on) I am starting to think that no one knows what is going on,D*,V*,E*,cable and NBC.

My post was pulled "out of context" from another thread. As such, some of the background and a flow of discussion process was lost. Here is a synopsis of that flow and some further information-

The discussion was about the frustration of those not understnading why VOOM was so inconsistent and who got the HD Olympics channels turned on and who got it blacked out. I was one who had Olympics channels turned on for D* and E* as well as have a non-O&O OTA NBC channel transmitting HD. Cable is carrying the retransmission of the OTA local HD as well. The thread discussion was stating many personal theories about why the inconsistencies and I decided to ask if anyone had the facts. Instead I continued to get theories sent to me by thread and private. One even suggested that my local NBC station manager had accepted D* and E* but refused V* because he favored a deal between the first 2 and had no deal with V*. Since I know this manager I knoew that would be out of character for him and I decided, because of a lack of factual information to make some phone calls.
I did not speak to anyone "high up" as is often claimed in these threads but spoke to a person who kindly read the memos to me regarding the decisions and the process by which this became a real mess for the viewers and VOOM.
It was my assessment after listening to the reading of the memos that the local station had nothing to do with a refusal to disallow VOOM and allow D* and E* HDTV rights. It was my assessment that VOOM had made a proper request to supply all subscribers the HDTV 24 hour delay channels and that NBC Network had refused. There was no reason given why there was a difference between the three dbs providers and I'm not drawing any conclusions. The memos contained no reasons. MY goal was to determine if the local NBC station manager was making the call to disallow VOOM and I am satisfied he had nothing to do with that decision. That decision I understand was one made at the network level. I have no further information from NBC network as to what criteria was used to determine who got it and who didn't. I did not inquire of NBC either. I have a list of authorized Olympics HD channel cities from DishNetwork but none from VOOM. I didn't ask for a list from VOOM.

As I can recall, that about covers the background and further explanation of what I learned. I know Sean was meaning with pulling the post to a thread but I felt you all deserved a more complete picture if the information was to be taken out of context. I know how easy it may be to extrapolate and apply what I was asking to your own markets but again, my sole purpose was to ask about my local NBC station and whether they were responsible for singling out VOOM as a blacked out provider. My local station was not responsible for that decision.

Don,

that's interested. I really love to know why NBC (network) decided to this.