Another issue...

[Cobra611]

Yes PJC, that's what I was saying...thank you for speaking up!

I'll lose all my recorded programs when I have to turn in the DVR. I started this specific thread about the issue of losing my programs after the DVR update, as a separate thread to my complaint about the functionality of the boxes themselves or Cablevisions poor HD quality. I am NOT blaming Cablevision for this issue. I merely asked if anyone had this same experience.

[Cobra611]

For anyone who wants to know...the issues of my lost programs after the DVR update, have been solved. I have total access to all my recorded programs. Like I mentioned, I had a tech from Cablevision assisting me, and everything is back to normal.

[pjc]

For anyone who wants to know...the issues of my lost programs after the DVR update, have been solved. I have total access to all my recorded programs. Like I mentioned, I had a tech from Cablevision assisting me, and everything is back to normal.

any idea what happened or what he did? Just in case I run in to the same situation down the line.