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Go Back   SatelliteGuys.US > Other Satellite / Cable TV Offerings > Cable and Fiber-Optic Television Discussions > Comcast Cable Forum
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  #1 (permalink)  
Old 07-16-2007, 01:17 PM
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Comcast: Invasion of Privacy

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When I subscribed to Comcast Digital, I did not know that they would be invading the privacy of my living room and bedroom with a red light on the box everytime they wanted to send me a message. The only way to make the light go out is to key through various menus, access the message, and then delete it. This can take 8 to 12 key pushes, or with two boxes, that would be 16 to 24 key pushes. The message is generally insignificant. I don't mind if they email me or send it along with the bill, but this red light business is too much. I have complained, and they say nothing can be done about it; but I am not satisfied with this non-response. Anyone else have any thoughts on this?
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Old 07-16-2007, 01:19 PM
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Electrical tape is your friend. Cover the LED and problem is gone.

Although what they are doing is not an invasion of your privacy.

Invasion of your privacy would be them calling you because your watching too much adult video on demand shows and telling you "If you dont stop watching those you could go blind."

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Old 07-16-2007, 02:18 PM
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Quote:
Originally Posted by Scott Greczkowski View Post
Electrical tape is your friend. Cover the LED and problem is gone.

Although what they are doing is not an invasion of your privacy.

Invasion of your privacy would be them calling you because your watching too much adult video on demand shows and telling you "If you dont stop watching those you could go blind."

BTW Welcome to SatelliteGuys!
Very good. I was thinking of doing the black tape thing. However, I still would like the red light to go away forever. Thanks!
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Old 07-16-2007, 03:15 PM
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Very good. I was thinking of doing the black tape thing. However, I still would like the red light to go away forever. Thanks!
A quick jab with a screwdriver perhaps?

While the unit is off I would hope.

Prolly still need some tape due to the 'scar' though
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Old 07-16-2007, 03:28 PM
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A quick jab with a screwdriver perhaps?

While the unit is off I would hope.

Prolly still need some tape due to the 'scar' though
umm comcast owns the box
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Old 07-16-2007, 03:30 PM
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pop the lid and cut/unsolder a leg of the LED (maybe replace it with something significantly less bright, or solder some resistors [or possibly a pot] inline to dim the LED)
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Old 07-16-2007, 03:31 PM
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Quote:
Originally Posted by Joe K View Post
When I subscribed to Comcast Digital, I did not know that they would be invading the privacy of my living room and bedroom with a red light on the box everytime they wanted to send me a message. The only way to make the light go out is to key through various menus, access the message, and then delete it. This can take 8 to 12 key pushes, or with two boxes, that would be 16 to 24 key pushes. The message is generally insignificant. I don't mind if they email me or send it along with the bill, but this red light business is too much. I have complained, and they say nothing can be done about it; but I am not satisfied with this non-response. Anyone else have any thoughts on this?
i call bs, all you do is hit menu then arrow down to messages then delete

the red light to much, yet you dont complain about orange clock or channel display?

who cares, i guess you

how do you react to the red light at any stoplight?
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Old 07-16-2007, 03:33 PM
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A quick jab with a screwdriver perhaps?

While the unit is off I would hope.

Prolly still need some tape due to the 'scar' though
comcast owns the equipment not the customer so i dont reccomend this


if the problem is as bad as op makes it sound, your best bet is to get rid of cable and goto ota over the air antenna, no red lights or messages
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Old 07-16-2007, 04:49 PM
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Messages can be turned off on Motorola boxes.
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Old 07-16-2007, 04:52 PM
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Messages can be turned off on Motorola boxes.
thats what i thought, then i went throught he menu system of my 6416 and couldnt find it

that would seem to be the perfect solution for the op

How do you turn of messages on the moto 64xx box?
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