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  1. #1
    Joe K is offline SatelliteGuys Freshman
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    Comcast: Invasion of Privacy

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    When I subscribed to Comcast Digital, I did not know that they would be invading the privacy of my living room and bedroom with a red light on the box everytime they wanted to send me a message. The only way to make the light go out is to key through various menus, access the message, and then delete it. This can take 8 to 12 key pushes, or with two boxes, that would be 16 to 24 key pushes. The message is generally insignificant. I don't mind if they email me or send it along with the bill, but this red light business is too much. I have complained, and they say nothing can be done about it; but I am not satisfied with this non-response. Anyone else have any thoughts on this?

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  3. #2
    Scott Greczkowski's Avatar
    Scott Greczkowski is online now Here to Help YOU! FisherMan Sam Champion
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    Electrical tape is your friend. Cover the LED and problem is gone.

    Although what they are doing is not an invasion of your privacy.

    Invasion of your privacy would be them calling you because your watching too much adult video on demand shows and telling you "If you dont stop watching those you could go blind."

    BTW Welcome to SatelliteGuys!
    Scott

  4. #3
    Joe K is offline SatelliteGuys Freshman
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    Quote Originally Posted by Scott Greczkowski View Post
    Electrical tape is your friend. Cover the LED and problem is gone.

    Although what they are doing is not an invasion of your privacy.

    Invasion of your privacy would be them calling you because your watching too much adult video on demand shows and telling you "If you dont stop watching those you could go blind."

    BTW Welcome to SatelliteGuys!
    Very good. I was thinking of doing the black tape thing. However, I still would like the red light to go away forever. Thanks!

  5. #4
    meStevo's Avatar
    meStevo is online now Pub Member / Supporter
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    Quote Originally Posted by Joe K View Post
    Very good. I was thinking of doing the black tape thing. However, I still would like the red light to go away forever. Thanks!
    A quick jab with a screwdriver perhaps?

    While the unit is off I would hope.

    Prolly still need some tape due to the 'scar' though

  6. #5
    juan's Avatar
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    Quote Originally Posted by Elstevo View Post
    A quick jab with a screwdriver perhaps?

    While the unit is off I would hope.

    Prolly still need some tape due to the 'scar' though
    umm comcast owns the box

  7. #6
    lumpkin666 is offline SatelliteGuys Senior
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    pop the lid and cut/unsolder a leg of the LED (maybe replace it with something significantly less bright, or solder some resistors [or possibly a pot] inline to dim the LED)

  8. #7
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    Quote Originally Posted by Joe K View Post
    When I subscribed to Comcast Digital, I did not know that they would be invading the privacy of my living room and bedroom with a red light on the box everytime they wanted to send me a message. The only way to make the light go out is to key through various menus, access the message, and then delete it. This can take 8 to 12 key pushes, or with two boxes, that would be 16 to 24 key pushes. The message is generally insignificant. I don't mind if they email me or send it along with the bill, but this red light business is too much. I have complained, and they say nothing can be done about it; but I am not satisfied with this non-response. Anyone else have any thoughts on this?
    i call bs, all you do is hit menu then arrow down to messages then delete

    the red light to much, yet you dont complain about orange clock or channel display?

    who cares, i guess you

    how do you react to the red light at any stoplight?

  9. #8
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    Quote Originally Posted by Elstevo View Post
    A quick jab with a screwdriver perhaps?

    While the unit is off I would hope.

    Prolly still need some tape due to the 'scar' though
    comcast owns the equipment not the customer so i dont reccomend this


    if the problem is as bad as op makes it sound, your best bet is to get rid of cable and goto ota over the air antenna, no red lights or messages

  10. #9
    Marcus Carr is offline SatelliteGuys Regular
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    Messages can be turned off on Motorola boxes.

  11. #10
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    Quote Originally Posted by Marcus Carr View Post
    Messages can be turned off on Motorola boxes.
    thats what i thought, then i went throught he menu system of my 6416 and couldnt find it

    that would seem to be the perfect solution for the op

    How do you turn of messages on the moto 64xx box?

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