Comcast HD deal in Bay Area

[GaryPen]

The HD and SD PQ in the high-bandwidth systems in the Bay Area is outstanding. If one lives in a high-bandwidth area, then HD, SD, and especially local channels, all look better on Comcast than Dish.

The bad (low bandwidth) areas inlude parts of Sunnyvale, Milpitas, and Los Gatos in the South Bay, and Santa Rosa/Rohnert Park, up in the North.

Comcast normally offers a "dump the dish" deal of $25 off for 16 months.

$11.95 is the monthly fee for the HD DVR, which much cheaper than $25.99 costs with E* for HD and DVR. (Of course, E* does have quite a few more HD channels, with all that Voom crap.)

When I compare the regular price for the package I have from Comcast, it is roughly the same price as the equivalent package from E*. (Digital Silver w/HBO, HD, DVR.)

[Bobby]

No part of Rohnert Park is in a low bandwidth area. We get all the channels you do Gary and the PQ is outstanding here. Santa Rosa, on the other hand........

[michael01]

Gary, is South San Jose in a low or high bandwidth area?

btw, I talked to 2 different Comcast CSRs & both confirmed the new requirement to signup with PreferredPlus ($49.99 for 3months, $98.45 regular) programming to get HDDVR, which makes it more expensive than Dish.

Did anybody manage to get HDDVR recently (past 2 weeks or so) w/ lower package signup?

[cmbsc12]

Gary, is South San Jose in a low or high bandwidth area?

btw, I talked to 2 different Comcast CSRs & both confirmed the new requirement to signup with PreferredPlus ($49.99 for 3months, $98.45 regular) programming to get HDDVR, which makes it more expensive than Dish.

Did anybody manage to get HDDVR recently (past 2 weeks or so) w/ lower package signup?

Most area's are low stock on equipment. They have propbably changed the level of service required to get one temporarily until they get more in.

[Bobby]

Most area's are low stock on equipment. They have propbably changed the level of service required to get one temporarily until they get more in.

Based on your post, I find it hard to believe you. Consider this scenario using your sales logic:

I go down to my local Comcast store and ask for a HDDVR and I am told that I must subscribe to the highest level of digital service to get one. I say OK and off I happily go with my new HDDVR.

Two weeks from now my neighbor, who saw what I had, goes down to the same store and picks one up and is given one for just the medium level of digital service.

We talk about this and I figure out I've been screwed into getting a higher level of service just because Comcast had a supply problem.

What you are suggesting amounts to bait and switch and that is illegal....

Now, when I go into the Comcast website, it says that I must subscribe to Digital Preferred or above to get a DVR. I pop in addresses all over California and get the same answer.

I think you would do better to understand your product more clearly.

[cmbsc12]

Based on your post, I find it hard to believe you. Consider this scenario using your sales logic:

I go down to my local Comcast store and ask for a HDDVR and I am told that I must subscribe to the highest level of digital service to get one. I say OK and off I happily go with my new HDDVR.

Two weeks from now my neighbor, who saw what I had, goes down to the same store and picks one up and is given one for just the medium level of digital service.

We talk about this and I figure out I've been screwed into getting a higher level of service just because Comcast had a supply problem.

What you are suggesting amounts to bait and switch and that is illegal....

Now, when I go into the Comcast website, it says that I must subscribe to Digital Preferred or above to get a DVR. I pop in addresses all over California and get the same answer.

I think you would do better to understand your product more clearly.

Actually, I understand the services very well. The packages are different all over. For example, some areas allow DVR with Starter but you only get the local channels in HD. Also, online sales are different than actually calling in and speaking with a local rep. Online sales are national promos, over the phone is local. For example, my area has deals that are sometimes cheaper than the normal triple play offeres. I should have explained it more clearly.

Additionally, Your area could have changed it's guidelines all together and might require pref plus. If you your neighbor was able to get the DVR with a lower package simple call your local comcast and tell them that. If this is true then they are not enforcing the guidelines properly. They will be able to see his account and verify if that is true. They will not have a probablem honoring the same thing your neighbor was able to get if you explain the situation to them.