Time to jump ship?

[Scott Greczkowski]

Lets keep the topic on Comcast please.

[Meathead]

If it weren't for Comcast's triple play bundle I'm currently receiving I probably would've already jumped ship. However the bundle is a big factor for me and I'm likely to continue with Comcast until the promo runs out. Hopefully by May 08 when it expires on me they will have added much more HD and implemented SDV (Switched Digital Video).

They will probably never completely get rid of all analog channels as it would cannibalize a large analog-only subscriber base (as well as likely violate local station carry agreements) that will likely grow when broadcasters are forced to go digital for OTA. There will be many who are "set in their ways" read as: "older" who will resist having to hook up an extra box to their old tube TV in order to receive local programming even if it meant having to pay a small charge for cable "lifeline" service in order to keep things simple. Even if the OTA digital boxes were free. Heck, it wouldn't surprise me if Comcast and the other MSOs courted these people with free or even further reduced charges for connection.

[scifilaser]

We too in Seattle are getting that rate increase! Second one this year and we haven't received any new HD channels since March. My package is going up $6.00 and the DVR is going to $13.95. This is supposedly to pay for 200 million in system up grades and the new cable store in Lynnwood. If the system has been upgraded where's the new HD channels???? We are finally suppose to be getting 4 new channels Nov. 1st ( will believe when I see it). Rep. said we're getting A&E HD, National GEO HD, NFL HD, and wasn't sure of the other, I'm guessing TBS HD. I need to just shut up and make the switch to D*

Eric

[betsig250]

I am so close to leaving now it is not funny. I just got my bill and now I am getting charged a 30 dollar activation fee for my 2 extra outlets. The problem is I have been in this house for well over a year and have had service the whole time. I had a technician come to my house the other day since my OnDemand did not work. They are trying to tell me that I owe them 30 since I never paid it when I first signed up eventho I used the Dish Swith promotion. BS

Added The transcript. I am not happy now.

[Meathead]

I am so close to leaving now it is not funny. I just got my bill and now I am getting charged a 30 dollar activation fee for my 2 extra outlets. The problem is I have been in this house for well over a year and have had service the whole time. I had a technician come to my house the other day since my OnDemand did not work. They are trying to tell me that I owe them 30 since I never paid it when I first signed up eventho I used the Dish Swith promotion. BS

Added The transcript. I am not happy now.

Call them, I bet once you get to customer retention they'll credit that charge and you can probably get them to throw in something else.

[berck]

You will be charged additional outlet fees if you are using additional digital boxes. Otherwise they don't charge the fees. It is a standard as I found out when I moved from E* to Comcast. Mine happened immediately. This could explain why the VOD didn't work.

[betsig250]

I have been paying the additional outlet fees the whole time! That is why I am confused now about the "activation fee" that they are trying to get me to pay. This is a fee totally separate from the add'l outlet fee.