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12-28-2007, 05:45 PM
| | SatelliteGuys Freshman | | Join Date: Aug 2nd, 2004
Posts: 28
| | | Directv Wants To Upgrade me for free?
So I get this email about upgrading my current HD DVR which does not support the new HD channels. It says it is all free etc. Now, When I called they said that it IS free and that there is NO lease extension or any other conditions attached.
Has anyone else heard of this? Sounds too good to be true. What should I make sur eI am getting equipment wise?
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12-28-2007, 06:39 PM
| | Pub Member / Supporter | | Pub Member / Supporter Join Date: Feb 4th, 2004
Posts: 101
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Get it in writing.
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12-28-2007, 06:43 PM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Feb 16th, 2006
Posts: 4,729
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The only part that I would be concerned with is the comment of no lease extension.
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12-28-2007, 07:36 PM
|  | SatelliteGuys Regular | | Join Date: Sep 4th, 2007 Location: Houston, Tx.
Posts: 107
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Could this have something to do with the NASCAR Hotpass thing I heard mentioned before? Were you a NASCAR subscriber?
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12-28-2007, 11:37 PM
| | SatelliteGuys Regular | | Join Date: Oct 6th, 2005
Posts: 61
| | Quote:
Originally Posted by blitzpb  So I get this email about upgrading my current HD DVR which does not support the new HD channels. It says it is all free etc. Now, When I called they said that it IS free and that there is NO lease extension or any other conditions attached.
Has anyone else heard of this? Sounds too good to be true. What should I make sur eI am getting equipment wise? | I got the same email. It doesnt help me out unfortunately because they insist on sending an installer out for the dish and receiver. That won't work for systems in Canada.
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12-29-2007, 03:18 PM
|  | SatelliteGuys Freshman | | Join Date: Jan 25th, 2005
Posts: 43
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got similar email.
good thing is....our old hd10-250 just started acting up with an "over-heating" message so it's on it's last leg.
Here's what the email contained........
IMPORTANT INFORMATION ABOUT YOUR HD EQUIPMENT
Please call us today at 1-888-763-7772 to upgrade your HD equipment free of charge.
DIRECTV has just launched many new HD channels, bringing our offering to over 85 national channels in HD.
In order to access all of this exciting new programming, you must have the correct HD equipment installed.
Our records indicate that you require a new receiver to continue viewing your current HD channels and access the expanded lineup. We would like to schedule an appointment to upgrade your receiver free of charge as soon as possible.
Please call us today at 1-888-763-7772 to schedule your free installation. We want to make sure valued customers like you have everything they need to continue experiencing the highest quality television possible.
I'm on hold right now:
UPDATE
They're giving me an HR20 (leased) ........ to replace my old HR10-250 (if anyone needs an old hr10250....lemme know).
This of course, warranted the typical D* re-up for 2 more years policy.....therefore I asked for a free perk to which they gave me showtime free for 3 months.
Last edited by bshef; 12-29-2007 at 03:49 PM.
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12-29-2007, 05:25 PM
| | Supporting Founder | | Supporting Founder Join Date: Apr 1st, 2004 Location: Newport News, VA
Posts: 22,474
| | Quote:
Originally Posted by blitzpb So I get this email about upgrading my current HD DVR which does not support the new HD channels. It says it is all free etc. Now, When I called they said that it IS free and that there is NO lease extension or any other conditions attached.
Has anyone else heard of this? Sounds too good to be true. What should I make sur eI am getting equipment wise? |
No 2 year contract sounds like a lie to me.
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12-29-2007, 07:47 PM
| | SatelliteGuys Regular | | Join Date: Apr 2nd, 2005
Posts: 62
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Just got a phone call from 888-763-7772 with a recorded message saying I needed a new dish and HD receiver to get NASCAR Hotpass in HD next year. Everything will be free. I've already upgraded my dish and one box to the new MPEG4, so I guess they will upgrade my second HD box. Sounds like a no brainer other than the 2 year commitment.
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12-29-2007, 10:34 PM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Sep 8th, 2003 Location: Littleton, Colorado
Posts: 145
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I got the call & e-mail the end of November. I got a new HR21 to replace my HR-10-250. The installer had to bring it out. I have wavers for west coast CBS & FOX HD and figure they want to move them to the new satellite. I was also told no commitment or extension.
I am a happy camper.  |
12-30-2007, 02:18 PM
| | SatelliteGuys Regular | | Join Date: Jun 21st, 2005 Location: Riverside, Ca
Posts: 644
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I called today and got 2 new ones for free.
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