PHONE LINES

**sddtvtech** · 11-01-2009 11:39 AM

ive had customers dont want phon lines hooked in their kids room for adult ppv reasons. i dont hook it up for that.. but my TL said to get them to learn to use Parental and still want us to hook the phone lines anyways even in the teen's room.

The supervisors have no respect for the customer's wish?

**jb14075** · 11-01-2009 08:02 PM

Originally Posted by Joe Diamond

At least DISH presents a united front.

They ding the customer $5.00 per month if the box is not connected. I got the impression DISH uses the phone for some level of diagnostic service on the boxes.
Any DISH dudes out there?

I've just watched this phone thing bounce around in different forms for so long I have lost all respect for the entities that offer the work. You know how it upsets the kids when the adults in the room seem to be crazy.

Joe

I have digital phone (via my internet provider). I've always been told that digital phone can't be hooked up to D* receivers ............ if they decided to start dinging me $5/month because their box doesn't support what in my opinion is a superior phone technology I'd have to tell them to stick their slow HR22 up their *** & head to Fios.

**sddtvtech** · 11-01-2009 08:05 PM

Originally Posted by jb14075

I have digital phone (via my internet provider). I've always been told that digital phone can't be hooked up to D* receivers ............ if they decided to start dinging me $5/month because their box doesn't support what in my opinion is a superior phone technology I'd have to tell them to stick their slow HR22 up their *** & head to Fios.

i think the whole thing is about dish network and nothing of D*... i dunno. as far as i know this topic now is about E*

**Joe Diamond** · 11-01-2009 08:10 PM

Originally Posted by jb14075

I have digital phone (via my internet provider). I've always been told that digital phone can't be hooked up to D* receivers ............ if they decided to start dinging me $5/month because their box doesn't support what in my opinion is a superior phone technology I'd have to tell them to stick their slow HR22 up their *** & head to Fios.

How would you feel if some new guy DTV tech said you have to connect the POTS wire to the receiver or it will blow up or catch fire? That was a plan for a while in a FL HSP until the techs blabbed to the local evening news.

Silly people!

Joe

**sddtvtech** · 11-01-2009 08:13 PM

Originally Posted by Joe Diamond

How would you feel id some new guy DTV tech said you have to connect the POTS wite to the receiver or it will blow up or catch fire? That was a plan for a while in a FL HSP ubtil the techs blabed to the local evening news.

Silly people!

Joe

are you drinking?

**stonecold** · 11-01-2009 08:19 PM

I only got upset about the phone line bit, when I ask the tech to do it and he blew me off.

I had 3 total wireless jacks authorized on my work order do to rules for employee accounts and they never installed them. and I still dont have them mastec never did finish there invesigation. lol

**sddtvtech** · 11-01-2009 08:24 PM

Originally Posted by stonecold

I only got upset about the phone line bit, when I ask the tech to do it and he blew me off.

I had 3 total wireless jacks authorized on my work order do to rules for employee accounts and they never installed them. and I still dont have them mastec never did finish there invesigation. lol

our warehouse doesnt have any and still waiting for them to show up...

thank god i still got some left over from my HSP job.

i think warehouse screws us more than we screw customers.

im missing International dish (suppose to have one on hand at all times)

Zip ties.. warehouse response, "we dont have any"

Dielectric, warehouse response "we no longer carry them"

SWM lnbs warehouse response, " you got abunch of H20s, you wont need them for that. you are not getting any" (I SWEAR HE SAID THAT and i reported this to the manager and he flipped out and told me he'd take care of that little snot)

Poles Warehouse response " oh sorry, i forgot."

SL3 lnbs warehouse response "oh sorry, i will get that for you. youc an pick them up." IM FRIGGIN 232 MILES AWAY!!?? and you forgot to put it in?

its amazing how warehouse can screw us up especially when the office hounds us about phone lines. if we cant get what we need fom the ware house like wireless phone jacks.. i cant bring my numbers up.

**Joe Diamond** · 11-01-2009 08:28 PM

Originally Posted by sddtvtech

are you drinking?

Not tonight....true story...an isolated example but a MASTEC office in FL told the techs to make customers connect the lines or risk a fire hazard. It has to be true...it was on TV.

Joe

I'll see if I can find it.

**Jimbo** · 11-01-2009 08:30 PM

Originally Posted by Joe Diamond

At least DISH presents a united front.

They ding the customer $5.00 per month if the box is not connected. I got the impression DISH uses the phone for some level of diagnostic service on the boxes.
Any DISH dudes out there?

I've just watched this phone thing bounce around in different forms for so long I have lost all respect for the entities that offer the work. You know how it upsets the kids when the adults in the room seem to be crazy.

Joe

Personally, I wish the cable and sat companies would stay out our phone stuff in the first place.
I'm not going into the sat business and setting up dishes while I'm at work for the phone company.
I'm not hooking up peoples Cable when doing my phone work ....

**Jimbo** · 11-01-2009 08:32 PM

Originally Posted by jb14075

I have digital phone (via my internet provider). I've always been told that digital phone can't be hooked up to D* receivers ............ if they decided to start dinging me $5/month because their box doesn't support what in my opinion is a superior phone technology I'd have to tell them to stick their slow HR22 up their *** & head to Fios.

Your HR22 is a DIRECTV recvr., Directv does NOT charge you for not having a phone line hooked up.
Two different issues here.