PHONE LINES

[sddtvtech]

Jimbo,
Here is how it goes...Directv tech runs an exterior telco line to a box. Then the exterior lime gets damaged by weed eaters or something and shorts all the telephones. Then the customer wants the phone company to fix the NDT situation....There are others.

Joe

yah i had one where a goat chewed on the cable AND the phone line. when i got there, the phone line was taken out.. (i know i didnt do this) the customer stated Golden West Tele came out and took out the phone line.


So do i SUE bc they took out MY phone line? wait, never mind, im not a phone line installer.


but i did fix the cable and did put in NOTE at the closing that phone company took out phone lines from recievers

[Jimbo]

Jimbo,
Here is how it goes...Directv tech runs an exterior telco line to a box. Then the exterior lime gets damaged by weed eaters or something and shorts all the telephones. Then the customer wants the phone company to fix the NDT situation....There are others.

Joe

And unfortunatly I fix them every day, as long as they have the TELEPHONE companies protection plan.
I also find the ones that have a bad modem in the recvr, (not as often) and the sub can't understand why I tell them to disconnect the phone from the box and call D* and have them replace the box.

[Jimbo]

i can see a union forming about phone line requirements.


that'll be the D* Day

You would think that the sat companies would have unions, I know they don't, but it would make sense.

[Joe Diamond]

I'm aware of that. I thought the person I was originally responding to was suggesting that D* should start to charge customers for not having the phone line hooked up.

No,

DISH does that, however.

My point was that IF there was a good reason for running the line then it is part of the installation. AND if it is so important then ....no phone line means no installation.

It must be sufficiently profitable to someone to go through all the crap to get it done. Just because there is no phone service is no reason, in their minds, for not running the lines. OR this one; when you connect another phone line to some isolated phone installations you loose all phone service until the telco boosts the amplification. OR if the phone line is damaged it could short the whole house. Stuff like that.

Joe

[sddtvtech]

i heard that if you didnt hook the phone lines, the reciever will NOT activate when activatiing through IVR for directv

what a dumb thing to say.


suppose you roll up to a CELL phone acct only, how do you activate? say, sorry, you will need to get landline service that will cost you roughly 30.00 or more AND THEN we'll come back and install recievers bc we cant activate without landline...


or go dish network.

[Jimbo]

The ONLY reason I can see for the phone lines at this point is for them to still read the Access Card, also for them to have the Caller Id to work on the TV.

Personally I really like the CID on the TV screen, for some varied reasons, it doesn't always work (CE's i think) ...
You would think they might be able to find a way to send the incoming phone call to the TV via the internet instead of the phone line itself, someday.
as well as reading the CAM another way.

[sddtvtech]

bottom line for Directv...


it affects your pay level.

hook it up.. 100% complete at every job... youre D*'s b*tch.... their robot they wanted


dont hook it up.. you get the lowest level pay which is bull, and if you want that good pay, you do what they want you to do.. whats next? we're human and sat installers. not phone lines installers

[Jimbo]

bottom line for Directv...


it affects your pay level.

hook it up.. 100% complete at every job... youre D*'s b*tch.... their robot they wanted


dont hook it up.. you get the lowest level pay which is bull, and if you want that good pay, you do what they want you to do.. whats next? we're human and sat installers. not phone lines installers

Are you guys still paid by the job ?
Drive your own vehicles, pay for yuour own gas ect. ?
If so, that is one reason I will only do D* stuff on the side for friends and family.

[sddtvtech]

Are you guys still paid by the job ?
Drive your own vehicles, pay for yuour own gas ect. ?
If so, that is one reason I will only do D* stuff on the side for friends and family.

im in house.. everything is paid for.. i get a van supplied to me. i get paid by the job.

[Jimbo]

im in house.. everything is paid for.. i get a van supplied to me. i get paid by the job.

gotcha, but it's not that way for most, right ?