Stay with Fios or go back to DTV?

**qposner** · 11-09-2009 12:55 AM

Hello,

I have had Fios internet since Aug, 2008 and switched to Fios for tv as well back in Feb or so. I have suspended my DTV account for the last 9 months but that ride is over next week. Anyhow, I am trying to decide if I should stay with Fios or go back to DTV. DTV has a much better DVR (that is a big deal to me), but less channels for the $ (# of channels is a little less important since there are only a few I watch anyhow). Price is pretty important to me. Any chance customer retention at DTV will provide me at least $200 in credits to stay, thereby offsetting my approx Verizon ETF?

Thanks!

**madmadworld** · 11-09-2009 08:11 AM

DTV might hook you up.
$200 ? 100-150 more likely

what about picture quality Fios vs DTV ?

good luck

**grydlok** · 11-09-2009 11:13 AM

Originally Posted by qposner

Hello,

I have had Fios internet since Aug, 2008 and switched to Fios for tv as well back in Feb or so. I have suspended my DTV account for the last 9 months but that ride is over next week. Anyhow, I am trying to decide if I should stay with Fios or go back to DTV. DTV has a much better DVR (that is a big deal to me), but less channels for the $ (# of channels is a little less important since there are only a few I watch anyhow). Price is pretty important to me. Any chance customer retention at DTV will provide me at least $200 in credits to stay, thereby offsetting my approx Verizon ETF?

Thanks!

They might provide some retention in credits to stay. i can guarantee Verizon won't.

**lern4483** · 11-09-2009 11:43 AM

Originally Posted by qposner

Hello,

I have had Fios internet since Aug, 2008 and switched to Fios for tv as well back in Feb or so. I have suspended my DTV account for the last 9 months but that ride is over next week. Anyhow, I am trying to decide if I should stay with Fios or go back to DTV. DTV has a much better DVR (that is a big deal to me), but less channels for the $ (# of channels is a little less important since there are only a few I watch anyhow). Price is pretty important to me. Any chance customer retention at DTV will provide me at least $200 in credits to stay, thereby offsetting my approx Verizon ETF?

Thanks!

I think DTV will bend over backwards to keep your business.
They use to do this.
Customer service has slipped recently so Im not possitive.

If your not into sports..Stay with Fios.

I would love to have fios...Unfortunately Im in Uverse territory (Inferrior product)

I dont have Fios, my buddy does. He raves about the HD quality and amount of channels.
Plus, Im told they are constantly adding new HD.

I have Direc tv. To me their Dvr is one of the worst units I have seen to date.
I do like the software upgardes but units are to damn slow and clunky.

Stay with Fios!

**dishrich** · 11-09-2009 01:06 PM

Originally Posted by qposner

DTV has a much better DVR (that is a big deal to me), but less channels for the $ (# of channels is a little less important since there are only a few I watch anyhow).

Geeze, I wish I even HAD the choice of FiOS to pick from.

I'd keep the FiOS, but why don't you see about getting an HD Tivo - it will work with ALL the FiOS linear channels, & is way better than their DVR. Keep 1 FiOS digital box for the on-demand stuff the Tivo can't do.

**riffjim4069** · 11-09-2009 01:24 PM

Originally Posted by dishrich

Geeze, I wish I even HAD the choice of FiOS to pick from.

I'd keep the FiOS, but why don't you see about getting an HD Tivo - it will work with ALL the FiOS linear channels, & is way better than their DVR. Keep 1 FiOS digital box for the on-demand stuff the Tivo can't do.

Ditto...stay with FiOS TV and get yourself a TivoHD. There are a number of us former D* and E* customers who have FiOS and TivoHD (in the Verizon FiOS Forum) and we are extremely satisfied with the service.

**qposner** · 11-09-2009 09:21 PM

Thanks, guys. I will keep Fios for internet for sure. But, I HATE their DVR and the guide data provider is TERRIBLE. I also can't afford the $ for an HD Tivo at this time. Plus, I am concerned about the potential Frontier deal in Oregon (Verizon may sell off everything). If DTV will give me retention credits, I may ride out that contract and perhaps come back to Fios. Plus, with child #2 coming, my wife REALLY wants Baby TV back and you cant get that on Fios. Also, I miss the sports on DTV (big college football fan). I don't know, guess I have to flip a coin!

As for PQ difference, Fios SD is much better than DTV. I cant really tell a difference with HD.

**madmadworld** · 11-09-2009 09:39 PM

Originally Posted by qposner

As for PQ difference, Fios SD is much better than DTV. I cant really tell a difference with HD.

thanks for the info qposner

don't watch much SD anymore
but was hoping fiber would be good for something for me, on the HD front.
BIG sports guy myself. you should see the HD i get on my old big dish.

**This1** · 11-09-2009 10:05 PM

I have no exp. with Fios but I am very happy with DTV
If your are a sports guy it is a no brainier go with directv

Good Luck

**scoop8** · 11-09-2009 10:28 PM

Originally Posted by This1

I have no exp. with Fios but I am very happy with DTV
If your are a sports guy it is a no brainier go with directv

Good Luck

Agree, I think that's why a lot of the satt sports fans have DTV. I have FIOS 'net and landline phone svc but won't switch to their TV unless things change with sports choices.