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- 11-11-2009 05:55 AM #11
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No, your right, they wouldn't do that, but they seem to question (?) wonder how someone other than thier employees could possibly do such an install ..... At least the lady I spoke with gave me that thought.
I told her that I had been setting these up for many years now.
She was puzzled.Let the Urban Era Begin !!!
2 HR24-500's, 2 HR24-100's, SL3 Dish, SWM Dish, 60" Pioneer Elite, 2 - 42" Pioneer Elite's, Seagate 1.5 TB EHD
- 11-11-2009 05:55 AM # ADS
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- 11-11-2009 11:24 AM #12
SatelliteGuys Junkie
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I am a little gun-shy of irregular requests,
As an installer I have sat around in customer houses petting the dog and playing with the kids while a prospective Directv customer goes around and around with the CSR over previous accounts, open balances and missing equipment before an activation can happen.
None of that is the case here. It is rare that it ever happens after an installation is completed. I did miss the detail that there was already an open account.
Sometimes people want to bypass the Directv contact. Sometimes they just want to install their own stuff. And there are also people out there Directv will not deal with any longer. Just acquiring the equipment will not fix the relationship. For these few who can't make nice with Directv channel 100 is their satellite world.
Joe

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