HR21 only using on receiver?

[Jimbo]

I went though tech support and we got the tuner back. HOwever, there is a 4 sec delay between channel changes that wasnt there before. While trying to figure it out with the csr, I got cut off. Grrr. Any ideas?

Check your Setting under Native, try the opposite and see if it helps.

[jtwex]

HOwever, there is a 4 sec delay between channel changes that wasnt there before. While trying to figure it out with the csr, I got cut off. Grrr. Any ideas?

Leaving your setup in Native mode can add a few seconds to channel changes; try looking in your setup Menu>Setup>Setup>HDTV>Video
& turn Native off. If that doesn't work it's time to use more of that protection plan.

edit: Sorry Jim, I guess we were posting at the same time.

[jdspencer]

Try removing the WB68 switch from the system as a test. Connect the receiver directly to the dish.

[yorktown]

The OP already said they got the tuner back while talking to tech support.

No need to remove the WB68.