|
Welcome to SatelliteGuys.US - America's Most Popular Satellite Information Forum!!
You are currently viewing our forums as a guest which gives you limited access. By joining our free community you will have access to post & reply messages in our forum, play in our fun arcade and communicate privately with other members as well as enjoy many other members only features.
Also as a registered member you will also see much less advertising!
Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
CLICK HERE TO REGISTER!
|
 | 
11-13-2009, 10:12 PM
|  | SatelliteGuys Regular | | Join Date: Feb 18th, 2008 Location: Pflugerville, Texas
Posts: 80
| | | No surround sound for me!
The optical audio is not working anymore on my older HR20. Is this a reason to replace it. I do have the protection plan, but don't want issues, since they were just here for another problem and replaced an old H20 on Monday. Not to mention, I have been having issues with a R10 Tivo unit.(sometimes it has to be hard reset to start up). Like I said, I just don't want issues because I have older receivers with issues.......
__________________
Enjoying D* Since September, 1996
Current Set-up:
HR20-700 on a 52" Samsung 1080p LCD 240HZ
H23 on a 32" Toshiba LCD HDTV
|
11-13-2009, 11:26 PM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Jul 31st, 2009 Location: State of Jefferson (Redding, CA)
Posts: 192
| | |
That's what the protection plan is for. D* is not going to care. I would call and get it replaced.
|
11-14-2009, 12:10 PM
|  | Supporting Founder | | Supporting Founder Join Date: May 5th, 2005 Location: Chicago-Milwaukee Region
Posts: 3,355
| | |
I'd replace it. Having 5.1 surround sound is one of the most essential aspects to home theater.
|
11-14-2009, 02:44 PM
| | SatelliteGuys Junkie | | Join Date: Oct 22nd, 2004 Location: Binghamton, NY
Posts: 2,399
| | |
What have you done to determine that the optical output is not working?
Maybe the cable just needs to be reseated or replaced?
__________________
HR20-100, HR23-700, Liteon LVW-5045. |
11-14-2009, 07:29 PM
| | SatelliteGuys Regular
Topic Starter
| | Join Date: Feb 18th, 2008 Location: Pflugerville, Texas
Posts: 80
| | Quote:
Originally Posted by jdspencer  What have you done to determine that the optical output is not working?
Maybe the cable just needs to be reseated or replaced? | I have tried 3 different TL cables, and all 3 work with my BR player. I also tried different inputs on the AV receiver(also works with my BR) so, I guess that just leaves the HR20 itself. Not a big deal though, I just ran a cable from my digital audio out on my TV to my AVR, and it works great.
__________________
Enjoying D* Since September, 1996
Current Set-up:
HR20-700 on a 52" Samsung 1080p LCD 240HZ
H23 on a 32" Toshiba LCD HDTV
|
11-14-2009, 07:53 PM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Feb 15th, 2009 Location: NEPA (PA32)
Posts: 450
| | |
Is dolby digital enabled on the receiver?
to touch on your issue of 'not causing issues' (this also has nothing to do with you, nor is it your fault) from a tech's perspective.... the tech that did your service call on monday is gonna get hit with a sin7 (repeat penalty for cust having an issue within 7 days) and this is a fine to the tech. Unfortunately there is no way to avoid the tech getting this fine if a truck is rolled to your house, the previous tech is going to get said fine. Different HSP's / Contractors charge different amounts for this fine. there is also a Sin30, and a Sin90, so its not like you waiting a week to do this is going to avoid this from happening. the only way for you to get new receivers and the tech that was out on monday not to be fined for not asking you if you needed anything else looked at, is to have d* mail them to you, and not have a new tech show up. Again, this has nothing to do with you, and you are not required to care, but you did ask what else would happen, and state you didnt want to cause issues. the tech's supervisor is going to look at it as "well you didnt ask if there were any other issues while you were still there, had you the cust would have needed 3 new receivers, not just one" so its not like were going to see any 'understanding' from our superiors. Do everything you can to have receivers mailed to you, and not have a new tech rolled to your house.
Edited for typos im a lil drunk right now.
__________________ Humankind cannot gain anything without first giving something in return.
To obtain, something of equal value must first be lost.
That is alchemy's first law of Equivalent Exchange.
In those days, we really believed that to be the world's one, and only truth.
Last edited by twizt3dkitty; 11-14-2009 at 07:58 PM.
Reason: typos
|
11-15-2009, 01:32 PM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Dec 28th, 2004 Location: Cheshire CT
Posts: 3,935
| | Quote:
Originally Posted by twizt3dkitty Is dolby digital enabled on the receiver?
to touch on your issue of 'not causing issues' (this also has nothing to do with you, nor is it your fault) from a tech's perspective.... the tech that did your service call on monday is gonna get hit with a sin7 (repeat penalty for cust having an issue within 7 days) and this is a fine to the tech. Unfortunately there is no way to avoid the tech getting this fine if a truck is rolled to your house, the previous tech is going to get said fine. Different HSP's / Contractors charge different amounts for this fine. there is also a Sin30, and a Sin90, so its not like you waiting a week to do this is going to avoid this from happening. the only way for you to get new receivers and the tech that was out on monday not to be fined for not asking you if you needed anything else looked at, is to have d* mail them to you, and not have a new tech show up. Again, this has nothing to do with you, and you are not required to care, but you did ask what else would happen, and state you didnt want to cause issues. the tech's supervisor is going to look at it as "well you didnt ask if there were any other issues while you were still there, had you the cust would have needed 3 new receivers, not just one" so its not like were going to see any 'understanding' from our superiors. Do everything you can to have receivers mailed to you, and not have a new tech rolled to your house.
Edited for typos im a lil drunk right now. | Well, that certainly is one of the most honest posts I have ever read! And funny, too!
__________________
Chip
| | Thread Tools | Search this Thread | | | | | Display Modes |  Linear Mode | 
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | | All times are GMT -5. The time now is 07:18 PM. |
