OLDER RCA RECEIVERS

[stonecold]

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Originally Posted by PMKS

I too have been with DirecTV since the beginning, (Pegasus, Hughes, USSB, DSS, the various rural co-ops, etc.)

My first $899 1st gen RCA I removed from service around 2000, it still worked though..... I forgot the model number

I'm still running two old RCA's;
one is a DRD503RBC, large IRD with sliding access card door, only gets the 101 sat, never messes up, works well enough for my son in his room.
the other is a DRD222RD, it also only gets the 101 sat, still works great.

Both of these older RCA's work well, DirecTV reps have mentioned to me several times in the past that they will upgrade them free with "leased" equipment, I'll pass for now.

I used to have 2 DRD420RE's, a DRD221RD, and a HD DTC-210, but for some reason they didn't last, all went out due to tech issues. The 221 and one of the 420's DirecTV replaced under the protection plan with "owned" receivers, before the lease stuff started. The DTC-210 was replaced with a leased HD IRD also under the protection plan.

One thing, the older IRD's start working right away, while the new ones have to aquire a quide, do self tests and such.

stonecold


So you're saying my owned DTC-210 should have been replaced with a owned HD IRD? They gave me a H23 that shows up as leased on my bill?

if there are tech notes on the account that show that they replaced the dtc210 becaus it stop working ( not that it stop working with hd ) and did it a a protection plan swap you could argue the point with the access card team and get it marked as owned. but there has to be notes to back up any claims.

[PMKS]

if there are tech notes on the account that show that they replaced the dtc210 becaus it stop working ( not that it stop working with hd ) and did it a a protection plan swap you could argue the point with the access card team and get it marked as owned. but there has to be notes to back up any claims.

When I made the protection plan claim on the DTC-210 I was not promised a newer IRD. A tech came out, looked at it, remarked that these RCA HD receivers had a problem overheating, and gave me a new H23. He didn't even pick up the DTC-210. This was almost a year ago. It's probably too late for me to call and argue about it.

[stonecold]

Originally Posted by PMKS

When I made the protection plan claim on the DTC-210 I was not promised a newer IRD. A tech came out, looked at it, remarked that these RCA HD receivers had a problem overheating, and gave me a new H23. He didn't even pick up the DTC-210. This was almost a year ago. It's probably too late for me to call and argue about it.

No call up 1800 531 5000, tell the billing agent ( as that who gets all calls first ) that your disputing the lease status of a box, and you like to be transfered to ACDT ( Access Card Distrbution Team ) and take it up with them. They have reversed status on boxes that were4 + years ago. our system keeps notes from day one I even was able to pull notes as far back as 94 on one account when directv first started up. So if there anything it would be taken up with them . Usually if you present arguement that it was a pp replacement made onsight by the tech our policy stats pp replacments that they match the status of the pervious box so lease = leased and owned orginal means owned replacment

[bubbagscotch]

So I got one of those drd 420's, I keep reading that they have guide issues. I'm aware it doesn't show all the ppv's and the sunday ticket thing. I don't care to have all that where I have that receiver. So when will I lose more channels on the guide? Give me a time frame for that, I'd like to know so I can start looking to find something owned so I won't have to extend my contract. I would appreciate it.

[wcalifas831]

Originally Posted by bubbagscotch

So I got one of those drd 420's, I keep reading that they have guide issues. I'm aware it doesn't show all the ppv's and the sunday ticket thing. I don't care to have all that where I have that receiver. So when will I lose more channels on the guide? Give me a time frame for that, I'd like to know so I can start looking to find something owned so I won't have to extend my contract. I would appreciate it.

Well with the new satellite being launched, maybe they'll be adding new channels and those receivers won't be able to hold as many channels any more. Maybe Stonecold has some insight into them or anyone else?