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  1. #1
    serrels is offline SatelliteGuys Newbie
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    Excellent Credit = $300 Credit fee???

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    Hi, I was in the process of ordering DirecTV through Verizon and after the credit check I was told (online) that I would be charged a $300 fee for my credit rating... But my wife and I have very good credit. Does every new customer get this fee or am I missing something?


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  3. #2
    FavreJL04 is offline SatelliteGuys Regular
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    I had a $200 years ago when I signed up and my credit isn't the best. That sure does sound odd that they want $300 from someone is great standing.

  4. #3
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    Quote Originally Posted by serrels View Post
    Hi, I was in the process of ordering DirecTV through Verizon and after the credit check I was told (online) that I would be charged a $300 fee for my credit rating... But my wife and I have very good credit. Does every new customer get this fee or am I missing something?

    they only charged me fifty dollars and i have horrible credit.
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  5. #4
    JAG72's Avatar
    JAG72 is online now Pub Member / Supporter Pub Member / Supporter

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    If you do have good credit the $300 fee does not sound correct. The issue could be if you don't have any active credit currently that can also throw up red flags on credit checks.

    I would also grab a free copy of your credit report and verify that there are not things on there that shouldn't.

  6. #5
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    televisionarchives is online now SatelliteGuys Junkie
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    My Credit score is 740 . Never got a fee. But it is wise to have your credit report checked. Check the Big 3 . They make mistakes. I found one on mine about 8 years ago.

  7. #6
    Joe Diamond is offline SatelliteGuys Junkie
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    This is new territory for Directv. Their standard seems to change. Early on they got hosed by signing up anyone with a pulse so they tightened things up until subscriptions went down. Then they started adding obligations to maintain service into the future. Try canceling the order and reapplying later with a different sales entity.

    Joe

  8. #7

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    My wife and I have good credit, and we had NO fee.
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  9. #8
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    fleetfarmer is offline SatelliteGuys Regular
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    I think I'm missing something.

    Based on your credit score they just charge you a "fee" you'll never get back ?
    or
    Do you mean they pre-charge $300(or whatever) to one of your credit cards to cover the installation fees and subscription costs ?

  10. #9
    serrels is offline SatelliteGuys Newbie
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    Thread Starter
    Quote Originally Posted by fleetfarmer View Post
    I think I'm missing something.

    Based on your credit score they just charge you a "fee" you'll never get back ?
    or
    Do you mean they pre-charge $300(or whatever) to one of your credit cards to cover the installation fees and subscription costs ?

    The "fee" is more like a deposit. It's separate from the installation fees and all that. It's refunded to me $5/month for 60 months. If I decide to cancel my service, the remaining deposit is forfeited. That does not sit well with me.

    I just checked my FICO... it's 792. What gives? Maybe I should call and see what Verizon or DTV says about it. I just wanted to see if anyone here knew more about it as there is no mention of credit score fees or whatever on the DTV website. Thanks everyone!

  11. #10
    stonecold's Avatar
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    note sure where 300 comming from DTV highest fee is 200.
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