Are Receivers and DVRs Protected W/O Protection Plan?

**Jimbo** · 02-23-2010 03:41 PM

Originally Posted by raoul5788

It may be that the cable company didn't charge you up front for their box, but likely they charged you a lot more per month than the $5 Directv does. One way or the other, they all get your money from you!

Yup, you got that right, the local guys add $ 17 p/m for the HD DVR that they carry.

PER MONTH, that goes on forever ......... not just the up front cost that D* wants.

**rey_1178** · 02-23-2010 05:19 PM

Originally Posted by raoul5788

If you are referring to me, and you could be, I have never ANGRILY said "They don't add a 2-year commitment for replacing a bad receiver !!" I have posted it more than once to make sure that the information gets out. Even if it was angrily, why would that be important?

but chip i thought i read that if you didn't have the PP and needed a receiver replaced that Directv would extend your commitment. so its not true? that would be great since i personally find no value in the PP so i've never had it. in my case of course. it does make sense for others to have it

**stonecold** · 02-23-2010 05:24 PM

Here the ruling on this

If the box is leased and there no PP it just 21.95 for the shipping.

If the box is owned and no pp then your screwed.

**fleetfarmer** · 02-23-2010 05:28 PM

Originally Posted by raoul5788

If you are referring to me, and you could be, I have never ANGRILY said "They don't add a 2-year commitment for replacing a bad receiver !!" I have posted it more than once to make sure that the information gets out. Even if it was angrily, why would that be important?

Hi.

I wasn't referring to you.
It's not always about you. ha ha

If you have said it angrily, get a grip, we're just talking about a receiver box replacement policy, no big deal, not worth having a fit over it.

I think that stonedcold guy has said DIRECTV isn't supposed to add a 2 year commitment, but usually the CSRs screw up and a 2 year commitment get's added anyways.

I don't have the DIRECTV service plan.
If I had to get a box replaced for $20 and a 2 year commitment, that's fine with me. I've been with them 10+ years now, I'm not going anywhere.

**raoul5788** · 02-23-2010 05:33 PM

Originally Posted by fleetfarmer

Hi.

I wasn't referring to you.
It's not always about you. ha ha

If you have said it angrily, get a grip, we're just talking about a receiver box replacement policy, no big deal, not worth having a fit over it.

I think that stonedcold guy has said DIRECTV isn't supposed to add a 2 year commitment, but usually the CSRs screw up and a 2 year commitment get's added anyways.

I don't have the DIRECTV service plan.
If I had to get a box replaced for $20 and a 2 year commitment, that's fine with me. I've been with them 10+ years now, I'm not going anywhere.

Hey, I'm almost never angry, except when one of my Studebakers won't start. Now that pisses me off!

Anyway, you are right that sometimes the csrs screw up and extend a commitment when they shouldn't. That's why I try to make sure everyone knows that they aren't supposed to unless the equipment is owned, like SC mentioned, or if it is an upgrade. This is all without the pp, of course.

**raoul5788** · 02-23-2010 05:34 PM

Originally Posted by rey_1178

but chip i thought i read that if you didn't have the PP and needed a receiver replaced that Directv would extend your commitment. so its not true? that would be great since i personally find no value in the PP so i've never had it. in my case of course. it does make sense for others to have it

Not if it is defective, unless it is owned, like SC said, or if it is an upgrade.

**wildbill129** · 02-23-2010 06:35 PM

Originally Posted by DodgerKing

I was on the phone with a CSR just a few minutes ago because I wanted to replace one of my TiVo's with a DVR (my TiVo constantly misses recordings and freezes up). The TiVo is now a backup DVR that I take with me when I travel. Since I have the protection plan she said it is covered. I asked her if it would be covered anyway without the protection plan and she said no (I was thinking of dropping it since I have never used it). I could have sworn the protection plan is not needed for receiver or DVR replacement.

The reason the Tivo HR10-250 wouldn't be covered w/o the protection plan is because you own it. Those are not leased units. All leased units are owned by DirecTV and will be replaced by them if defective, plus a 20$ shipping fee. And no there is no additional commitment although some customers have been incorrectly put on one.

I have the PP for that reason, I have an HR10-250 and another receiver that I own. Once they are replaced with leased receivers I will ditch the PP.

**rey_1178** · 02-23-2010 07:31 PM

Originally Posted by raoul5788

Not if it is defective, unless it is owned, like SC said, or if it is an upgrade.

thanks

**stonecold** · 02-24-2010 12:54 AM

Originally Posted by rey_1178

thanks

If it a owned box with out protectin plan we will often replace as an upgrade but tht upgrade comes with a 2 year with an pp it just a erp and there is no two year on that.

**rey_1178** · 02-24-2010 06:43 AM

Originally Posted by stonecold

If it a owned box with out protectin plan we will often replace as an upgrade but tht upgrade comes with a 2 year with an pp it just a erp and there is no two year on that.

got ya. thanks