How Long After a Storm Should I Expect a Signal?

**mkelet** · 03-14-2010 08:48 PM

yes, i've tried the unplug, still nothing

**Jimbo** · 03-14-2010 08:59 PM

Originally Posted by mkelet

yes, i've tried the unplug, still nothing

So have you called D* back yet and tell them that a WEEK out is NOT ACCEPTABLE ?

**fleetfarmer** · 03-14-2010 09:13 PM

Originally Posted by Jimbo

So have you called D* back yet and tell them that a WEEK out is NOT ACCEPTABLE ?

Good luck with all that....

A WEEK is 7 days last I knew.
From Sunday till Friday is only 5 days.

You can call every local DIRECTV service/installation company and see if you can schedule a service call sooner than Friday.

**Jimbo** · 03-14-2010 09:22 PM

Originally Posted by fleetfarmer

Good luck with all that....

A WEEK is 7 days last I knew.
From Sunday till Friday is only 5 days.

You can call every local DIRECTV service/installation company and see if you can schedule a service call sooner than Friday.

I guess it all depends on how busy the local guys are, I have always been able to call the installation company directly and get put on a Cancallation list when I have a need for a install , now thats a install, service might be different.
Normally I do my own work, but occasionally they will insist on coming out.

**mkelet** · 03-15-2010 11:05 AM

called back today and got the same deal, Friday is the soonest, i told them this was unacceptable, and they basically said "sorry"

**Ken S** · 03-15-2010 01:43 PM

mkelet,

Call a private installer and have them come out and fix your dish. Might cost you $50 -$100 but you'll have TV back. DirecTV 'might' even give you credit for the call, but I wouldn't bet on it.

**caseyf57** · 03-16-2010 06:00 PM

Originally Posted by cforrest

No idea where in NJ the OP is, but if the winds were anything like the S Shore of Long Island got, the dish probably got knocked out of alignment & needs to be re-aligned!

I live on Long Island and I lost power from 9:28 PM Saturday the 13th (DVR) stopped recording and power restored the Sunday th 14th at approximately 7:00 PM. When the DVR came back on it just downloaded new information similar to a reset (red button behind door cover) or power off 15 seconds and then power back on. I did not have a downed wire issue as the power lines were connected to the main street which had power. The first house on my street was connected to the main street directly and did not loose power. The problem was the fuse for the power transformer on the line. It has failed 3 times in the last 20 years and my guess is that it was due to an overload. The normal time to fix this problem is 3 hours but as you can imagine the main emphasis was getting the broken power lines off the ground so no one will play with them!

**Nick65** · 03-17-2010 04:59 PM

mkelet,

I live in NJ as well and just had DTV installed on Friday. Never lost a signal during the entire storm this weekend - one of the worst storms in recent memory. I highly recommend a pole mount if possible.

Installer was local and awesome. PM me if you want their info.