DirecpTV pixilation problem

**yammy750** · 03-13-2006 11:31 PM

I have a JVC IDLA 52 inch TV! I have DirecTV now and I have to say I am not happy with them, I do have pixilation every now and then. I have had them replace my HD receiver, they replaced my wires and several times a Technician has been out to my house and they could not do anything! I have cut my tree that the dish is near. I do believe it's pretty clear of any branches now, But I still get the pixilation every now and then. I do not get HD locals yet! They say I should get them soon, the Technicians that come out to my house they tell me I need the KAKU Dish installed! But DIRECTV will not put the order in for me! I think everybody over there at DIRECTV needs help! Is anyone else having problems with direct TV??

I want to cancel it, but I dont have anywhere else to go, I am not going back to cable!

I do love my TV!

**The Tate** · 03-13-2006 11:39 PM

what type of dish do you have now and what is your signal

**SATMAN IN MEMPHIS** · 03-14-2006 08:14 AM

Yeah sounds like you have an oval or multi sat dish and one of the birds (satellites) aren't peeked very well. Get into the menu and find your signal levels, chances are you have a low signal strength. I would call them back and have them do whatever it takes to fix your problem. I have been a DSS tech for over 11 years, sometimes, the RG-6 is plum wore out and won't carry the voltage.Could be anything, but more than likely it isn't the receiver..Be sure you have signal in the 90's, make sure you have good RG-6 coax and connectors are proper. Also make sure your dish is just not flopping in the wind. These would be the things I would address to the next installer who comes into your home. I would say if he attempts everything but changing out the coax, then more than likely it is the coax. Just my two cents.

**emu1** · 03-14-2006 09:23 AM

I have the H20 and 5lnb and get pixalition on fast moving HD contect. Thats because of the frame rate from D*. My SD channels just look bad sometimes.

**yammy750** · 03-14-2006 08:53 PM

Hey Satman seems like you know what your talking about, I have the 3 LNB dish and I have had the receiver changed and coax changed. They re-ran 100ft of new coax cable to the H20 HD receiver. The last tech even put in a ground on a block spliter. My signal strength on the H20 is 73-74, the techs on the phone and the techs that come out to my home say the signal strength is good and normal.

I did have Dish Network before and the signal was over 90 and never had a problem with it. The Dish is even in the same place on the pole. They are coming out to replace the dish with a new one. Maybe you can tell me what to tell them to check on. Thanks everyone!

**FlyingJ** · 03-14-2006 11:34 PM

Just curious...if everything was so swell with Dish....why did you change?

**RIRWIN1983** · 03-15-2006 01:17 AM

Originally Posted by FlyingJ

Just curious...if everything was so swell with Dish....why did you change?

my thoughts too j

**yammy750** · 03-15-2006 06:52 AM

Because of my TV I wanted HD, they were not helping me to upgrade. I called and was lucky enough to get ASSHOLES! They would tell me to leave and come back then you will get a deal. They would not do anything for me, final I decided to switch services. Why not how bad could it be its still satellite? So I switched and when I called back and told dish to cancel me they then wanted me to stay. But I have already got the installation date for direct TV. That is why I switched!

**tx_dude** · 03-15-2006 07:18 AM

I had the same problem like you, too. Pixellation and Directv sent me a new receiver and had me do all kinds of things. My house was brand new with quad RG-6 so I didn't think that was the problem. I went ahead and ran a new home run myself and it still didn't fix the problem.

After being told they would call me back and the problem has been escalated, I ordered a new dish on EBAY. I just replaced the LNB and now I have no problems. My signal strength is low, but that is because of the H20. It might be worth a try, it seems you have done everything else.