DirecTV HR2x Mass Lockups overnight 10/6

**pongo835** · 10-06-2008 12:58 PM

My HR20-100 was locked up this morning when I got home from work had to hard boot the sucker to get it on guide data froze at 97%. Then receiver just started working kept getting retrieving guide data for more info press help turned unit off tried to power back would not had to reset again and same thing over again

**johnml** · 10-06-2008 01:02 PM

My bedroom receiver was off and wouldnt turn on this
AM. the living room receiver was lit up, but wouldnt respond with the remote. Had to reset both receivers - problem solved (so I thought)Home for lunch watching last nights Entourage, when it was over, I hit the stop button and TV went dead, had to reset receiver again. I called Directv, and they have a message reguarding this issue, and the hold time was extremley long. I dont have long to wait (1 hour lunch) will see how things go tonight.

**pepperRI** · 10-06-2008 01:06 PM

Both my HR20-700s locked up overnight. Had to use the red reset button on both and it seemed to take a long time to respond. But didn't lose any programming or recorded shows.

HOWEVER: one I had on all morning, then turned off to check the other. The 2nd which had come back fine this morning after reset, was off again. No response to remote or to manual power button etc. (Same as the overnight issue). Had to reset a second time.

Then back to check the first which had no been off for approx. 1/2 hour - yep locked up again. Dead, no sign of life, no response to remote or manual power buttons. Had to do the reset again and am right now waiting for it to finish resetting. Okay its up and fine again - all programming intact.

So both machines had to be reset then had to be reset after being turned off.

**riga** · 10-06-2008 01:07 PM

Our HR20-100 locked up overnight. 0x254 We leave it on all the time & it was stuck on the same channel. Unplug reboot worked fine.

The HR21-200/AM21 also locked up. Unplug reboot worked fine.

Interestingly the same thing happened to the HR20 last Tue. (9/30). Had never had this problem before then. Unplug reboot worked fine. I had associated that lockup with a web access recording request I had initiated earlier in the day.

**jessshaun** · 10-06-2008 01:16 PM

what the heck?!

I had the exact same problem this morning with my HR21-700. I thought it was just a coincidence. odd.

It would not respond to anything. I had to unplug, even a RBR did not do anything.

**BigJZ211** · 10-06-2008 01:21 PM

I had to reboot mine 3 times in the past 12 hours.

**tigerfan33** · 10-06-2008 01:22 PM

Originally Posted by msmith198025

Seems like a number of people are locked up again as of 11:45 central. I am still not where I can check. Anyone?

Yep. After rebooting this morning, everything was fine. I get home a few minutes ago, I had to reboot again.

**msmith198025** · 10-06-2008 01:26 PM

Wow....on a poll at DBS 97.12% of 729 people that voted had this problem. Thats amazing

**HD MM** · 10-06-2008 01:28 PM

Originally Posted by msmith198025

Wow....on a poll at DBS 97.12% of 729 people that voted had this problem. Thats amazing

What do I win if I was one of the 2.88 percent that didn't experience this issue?

**AIM08** · 10-06-2008 01:30 PM

I had the same problem this morning with my HR21. I found the Unit was off and it would not turn on with the remote. I unplugged it and waited 5 minutes and then plugged it back in. The unit came up normally with no other problems?