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11-28-2009, 08:38 PM
| | SatelliteGuys Freshman | | Join Date: Feb 15th, 2009 Location: Fl. Gulf
Posts: 25
| | | HR20-700 Channel Change Problem
The other day I programed my Harmony H659 to run my new HDTV, Receiver and D* Box. Everything worked fine for a couple of days but now the Sat. Box won't change channels 90% of the time with any of the D* remotes I have (3) or the Harmony. It will turn on and off with the Harmony remote but that is it.
Sometime I can hold the channel button down for about 30 sec. and it will change channels once.
It will work with the buttons on the front of the DVR.
Should I just have them send a new box? even though it's hard to get the HR20-700 for my local channels antenna.
Thanks
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11-28-2009, 09:23 PM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Jul 31st, 2009 Location: State of Jefferson
Posts: 537
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Have you tried a red button reset?
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11-28-2009, 09:25 PM
| | SatelliteGuys Freshman
Topic Starter
| | Join Date: Feb 15th, 2009 Location: Fl. Gulf
Posts: 25
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I tried that and unpluging it for several min.
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11-29-2009, 03:13 AM
| | Pub Member / Supporter | | Pub Member / Supporter Join Date: Jul 31st, 2009 Location: State of Jefferson
Posts: 537
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If the red button reset didn't fix it, then it is probably coincidentally toast. Call and get a new one, tell them you use OTA, they will give you another HR20 or an HR21 with the AM-21 tuner. Hopefully you have the protection plan.
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11-29-2009, 11:11 AM
| | SatelliteGuys Freshman
Topic Starter
| | Join Date: Feb 15th, 2009 Location: Fl. Gulf
Posts: 25
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Ok thanks I have the protection plan, I'll call them now.
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11-29-2009, 11:22 AM
|  | Pub Member / Supporter | | Pub Member / Supporter Join Date: Dec 28th, 2004 Location: Cheshire CT
Posts: 4,634
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If the Directv remotes work, but yours doesn't, it's likely your remote that has the problem. Have you tried that? Also, do a complete reset from the menu, not just a rbr. CAUTION! If you do this, you will lose everything you have recorded. That shouldn't matter, since you are willing to exchange it for another one anyway. Good luck!
__________________
Chip
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11-29-2009, 06:26 PM
| | SatelliteGuys Junkie | | Join Date: Oct 22nd, 2004 Location: Binghamton, NY
Posts: 2,615
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Possible IR interference. Do you have an LCD TV? If so, try turning down the back light level. It could also be another remote that's spewing IR.
__________________
HR20-100, HR23-700, Liteon LVW-5045. |
11-29-2009, 09:22 PM
| | SatelliteGuys Freshman
Topic Starter
| | Join Date: Feb 15th, 2009 Location: Fl. Gulf
Posts: 25
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We they are sending me a new one tomorrow.
The new Samaung LN40B630 is about 4 feet away from the Sat. Box... What does the Back Light have to do with the IR? I have 3 HR20-700's and I tried all 3 remotes on the box and they wouldn't work.
My Harmony H659 will turn it on and off and if I leave the box on for hours it will change the channel a couple of times but thats it.
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11-29-2009, 10:56 PM
| | Pub Member / Supporter | | Pub Member / Supporter Join Date: Dec 28th, 2004 Location: Cheshire CT
Posts: 4,634
| | Quote:
Originally Posted by Fl_Gulfer  We they are sending me a new one tomorrow.
The new Samaung LN40B630 is about 4 feet away from the Sat. Box... What does the Back Light have to do with the IR? I have 3 HR20-700's and I tried all 3 remotes on the box and they wouldn't work.
My Harmony H659 will turn it on and off and if I leave the box on for hours it will change the channel a couple of times but thats it. | Some Samsungs have had issues with the back lighting interfering with the ir remotes. It does sound like your dvr is the problem.
__________________
Chip
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11-30-2009, 09:46 AM
| | SatelliteGuys Freshman
Topic Starter
| | Join Date: Feb 15th, 2009 Location: Fl. Gulf
Posts: 25
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Is there anyway to transfer my recordings onto the new DVR?
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