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- 02-23-2010 08:32 PM #1
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Major problem with my H20 and pixelation!
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I am totally confused!
I have a H20 connected directly to a 1080p Vizio via HDMI.
I have a SWM set up.
The HD channels are perfect
Every single SD channel is pixelized.
I ran system test everything is "OK"
Signal strength is 96%-99%
I switched the HDMI cables and still nothing.
What in the world could be causing this?
- 02-23-2010 08:32 PM # ADS
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- 02-23-2010 08:56 PM #2
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Originally Posted by sobonefnet 
If it is a H20-600 then its cooked and you need a dif reciever
- 02-23-2010 09:40 PM #3
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Have you tried using component cables? sobonefnet could be right, you could have a bad receiver, especially if it is an H20-600. There were many bad ones early on. If you can't get it working correctly, call Directv and have them send you another one. Assuming that you don't own the H20, make sure they don't extend your commitment, since it is defective. Originally Posted by sobonefnet Chip
- 02-24-2010 11:09 AM #4
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Its a 600. I called them last night and they wanted to send a tech (and all the fees). What can I say to them to send me a new receiver. I do not own it.
- 02-24-2010 12:11 PM #5
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Tell them it won't even turn on. That should get them to simply send you a new one. Again, make sure they don't extend your commitment for this since it is a defective unit. Originally Posted by sobonefnet Chip
- 02-24-2010 12:48 PM #6
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Thanks for the info!
- 02-24-2010 01:47 PM #7
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Let us know how it all works out! Originally Posted by sobonefnet Chip
- 02-24-2010 07:48 PM #8
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OK - just got off the phone with D*, replacement receiver is on it's way via 2 day FedEx. They charged me 19.95 but, they will be no extension to my current contract. I hope they send me an H21 in stead of a H20. They told me I can keep the H20.
- 02-24-2010 08:18 PM #9
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Now that's the way it's supposed to work. But just on the safe side, when you get the new receiver and you go to activate it talk to the access card department and make sure they note no extension when they activate it. And then to be double safe I'd e-mail them after that asking them to provide you the end date to your commitment so you have it in writing. Originally Posted by sobonefnet
Dish - Slimline 5LNB
Switches - Dual SWiM16
Receivers - HR23-700, HR24-200, 4xHR24-500
Networking - 100/1000Mbps switched ethernet and DECA for DirecTV network
TimeWarner RoadRunner internet service
- 02-24-2010 08:31 PM #10
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Does the H21 have an ethernet port?
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