HR 20 - Caller ID on TV problems

**Jasonhat@gmail.com** · 10-18-2006 10:39 AM

On my new HR20, I cannot get the Caller ID on TV to work (I do have Caller ID thru BellSouth). When the phone rings, the display on the set does say "incoming call" but it won't show the number.
Any ideas on how to fix this? Thank you.

**landlocked** · 10-18-2006 01:30 PM

I can't get mine to block the in-laws from calling. Wasn't that suppose to be a feature?

**vlj9r** · 10-18-2006 06:20 PM

Originally Posted by Jasonhat@gmail.com

On my new HR20, I cannot get the Caller ID on TV to work (I do have Caller ID thru BellSouth). When the phone rings, the display on the set does say "incoming call" but it won't show the number.
Any ideas on how to fix this? Thank you.

You are ahead of me. My unit will not display any information while the phone is ringing. However, if I go into the calls & message menu, I can see the information on all incoming calls. The H20 worked fine on the same line.

Others are reporting a message telling them to subscribe to caller ID and a another group of users are reporting that their units are working fine.

Go figure!

jerry

**hdtvtechno** · 10-25-2006 02:52 AM

Originally Posted by landlocked

I can't get mine to block the in-laws from calling. Wasn't that suppose to be a feature?

LMAO...

**hdtvtechno** · 10-25-2006 02:54 AM

Originally Posted by vlj9r

You are ahead of me. My unit will not display any information while the phone is ringing. However, if I go into the calls & message menu, I can see the information on all incoming calls. The H20 worked fine on the same line.

Others are reporting a message telling them to subscribe to caller ID and a another group of users are reporting that their units are working fine.

Go figure!

jerry

Must of be cause u dont have the alerts turned on... for it to pop up when call coems in...

**vlj9r** · 10-25-2006 06:48 AM

Originally Posted by hdtvtechno

Must of be cause u dont have the alerts turned on... for it to pop up when call coems in...

I wish it was that easy. The alert option is turned on but it still will not display the caller's information.

**Jimbo** · 10-29-2006 08:33 PM

Originally Posted by vlj9r

I wish it was that easy. The alert option is turned on but it still will not display the caller's information.

Your refering to the Notification Screen ???

Jimbo

**vlj9r** · 10-30-2006 07:11 AM

The option to display the caller's id on the screen is turned on but until yesterday, it would not display any information. Yesterday, for the first time, I received a message telling me subscribe to caller id which I already have with my VOIP service. All other receivers work fine and the H20 (returned) worked fine too.

**Sat Chaser** · 10-31-2006 12:42 PM

Originally Posted by vlj9r

The option to display the caller's id on the screen is turned on but until yesterday, it would not display any information. Yesterday, for the first time, I received a message telling me subscribe to caller id which I already have with my VOIP service. All other receivers work fine and the H20 (returned) worked fine too.

Do you have distinctive ring service? I do and on one of the rings the Caller ID works perfectly and on the other it displays the "subscribe to caller ID service" Don't know why.

I wonder if DSL service with the filters could be interfering with data acquizition by the HDR 20?