DISH Rebates - Redemption Nightmare

**AT&TDishman** · 10-01-2007 08:11 AM

Originally Posted by KKlare

Mine now says Processing and Error(s): Invalid Account Number

I'm sure I entered it correctly. What do I do or do I expect?
Also the bill copy sent has the 16-digit account.
Is this just a run around? I want my $100.
-Ken

P.S. why doesn't Dish handle this as they have all the info? Just hoping you won't get it?

Got the same message, but I did not put any account number in the blank on 7 August as I thought as an AT&T customer I do not have a E* account number. So I call CS on Saturday and after 45 minutes and 3 other CSRs the American English-speaking CSR tells me my AT&T acccount number for the new form. The thing that makes me mad is that he is reading the info about my rebate on his comptuer screen and said the rebate should have been processed if the rebate center would have checked my phone to access my acccount number. I even included a copy of the install paperwork with my AT&T account number highlighted. Yes, they will do anything to get you to forget about the rebate.

**rcupec** · 10-01-2007 09:37 AM

Mine also now says Processing and Error(s): Invalid Account Number
called and they checked i did enter correct account number they told me give it more time wait a few days they said what a hassle

**Ziuck** · 10-01-2007 01:12 PM

Just checked again today. It says my $1.00 was mailed! At the bottom though it says Mailed 0, Amount $1.00 , Date Blank

**jdmart** · 10-01-2007 03:28 PM

Had the account # error message; now message is gone and just "processing." Hopefully they've cleared the bug.

**steve4810** · 10-01-2007 03:55 PM

Mine has gone back to the $1.00 check mailed for the second time in a week.

It is just possible since I was due two $100 credits for two DIU receivers that the two "$1.00 check mailed" messages are what their screwy web page says when a rebate has been approved and sent on to Dish accounting.

I think I'll go with that explanation for a week or so and see what shows up on the "my account" pages at dishnetwork.com.

**KKlare** · 10-02-2007 06:07 AM

Mine no longer says Processing and Error(s): Invalid Account Number
That line is missing but it is still at the same stage 2 of 5, Processing.
I guess that is hopeful.
-Ken

**sdschramm** · 10-02-2007 07:20 PM

Same here.

I should have a $10 for 10 credit for the AT100 package and another $10 for 10 for Dish HD programing.

It says they mailed a $1 check, no mail date, but it said it was sent. Noting received in the mail, and no credit on the bill!

-Scott

**steve4810** · 10-02-2007 07:30 PM

Originally Posted by sdschramm

It says they mailed a $1 check, no mail date, but it said it was sent. Noting received in the mail, and no credit on the bill!

-Scott

Of all the things "check mailed " on that screwy web page could mean the one I'm sure it doesn't mean is that a real check was actually mailed to anybody.

**rcupec** · 10-03-2007 12:12 PM

Processing and Error(s): Invalid Account Number was removed yesterday error back today i know i gave corrrect number cause i called last friday and they said i had given correct number ????

**steve4810** · 10-03-2007 02:57 PM

Good news for me.

I just spotted "HDBONUS CREDIT 1 of 10 -10.00" in the "recent activity" page of "my account".

How I just need the two hundred smacker DIU receivers credit and I can quit b**ching

It has been 51 days since I sent in my rebate paperwork.