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  1. #131
    webbydude's Avatar
    webbydude is offline SatelliteGuys Guru
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    Feb 6th, 2005
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    Akron, Ohio, United States
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    OMFG!!

    I think I finally understand what Dish customers are talking about with regards to the foreign call centers. I called up tonight. Got thru with minimal problems...maybe 4 minute hold time. And that's when things went downhill.

    I swear to God, but the expression I heard...like a gazillion times...was, "I'm sorry, but this will JUST take a moment". Which was kinda cute the 1st 3 or 4 times. But damn...after 5 minutes of that! And just to add insult to injury, the CSR-type dude STILL tried charging me the full monthly price, even after he recited that I *did* qualify for the $.01/month promo.



    After much repeating...and MORE repeating of what was stated on the phone, we finally got things right. Once again, if I ever EVER doubted any customer complaining about the foreign call-centers then let me apologize now for that. LOL

    P.S. It is pretty cool that Max does have an HD channel. Just set the timer for Serenity tonight
    "You know, Smithers, 'I told you so' has a brother, and his name is 'Shut the hell up!'" -- Monty Burns

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    Paying The Bills With Google Adsense Circuit advertisement
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  3. #132
    J3ff is offline SatelliteGuys Regular
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    Aug 19th, 2004
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    284
    Still working tonight 12/19/07 10:18 PM

  4. #133
    Sparky29's Avatar
    Sparky29 is offline SatelliteGuys Regular
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    Jul 21st, 2004
    Location
    North Central West Virginia
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    31
    Thanks! Cinemax for .01/year until Jan 1, 2010. Never would have known it without this great forum.

  5. #134
    tigerfan33's Avatar
    tigerfan33 is offline Pub Member / Supporter Pub Member / Supporter

    Help Keep SatelliteGuys For All, Click a Star and Become a Supporter! This Member did! Help Support The Site And Get Rid of the Syndicated Ads, This Member did! If you enjoy the site consider supporting it, this member did! Click a Star and become a Supporting Pub Member today!
    Join Date
    Jul 12th, 2007
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    I am usually pretty good at looking through most threads. Missed this one completely. I did read Scott's blog today and he helped me out. What a deal!!

  6. #135
    bumblebee8 is offline SatelliteGuys Regular
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    Jul 13th, 2006
    Posts
    105
    Got the 1 cent Cinemax promo today without a problem, CSR was most helpful and turned it on right away, thanks guys for the info.

  7. #136
    vegassatellite's Avatar
    vegassatellite is offline SatelliteGuys Junkie
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    Nov 5th, 2007
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    2,529
    Considering that many of you are going to get $120, $240, even $360 worth of free programming, don't you think now is a good time to become a supporter of SatelliteGuys?


  8. #137
    fhsucade07's Avatar
    fhsucade07 is offline SatelliteGuys Senior
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    Mar 10th, 2007
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    846
    I wonder if you can just ask to speak to somebody in America?

    I called them up and, even though I was told I would qualify by enrolling for autopay / paperless billing, this idiot began to recite the normal price. Before I ended the phone call, I got what I THINK sounded like, "and the normal price will be $12.99". Oh well, I decided to just hang up without getting the offer... I'll call back tomorrow. If I can get Cinemax for 2 years for $0.02, it'll be worth the effort.

    Cade

  9. #138
    2extreme's Avatar
    2extreme is offline SatelliteGuys Regular
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    Feb 9th, 2005
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    Sheboygan, WI (where the he__ is that right?)
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    Quote Originally Posted by fhsucade07 View Post
    I wonder if you can just ask to speak to somebody in America?

    I called them up and, even though I was told I would qualify by enrolling for autopay / paperless billing, this idiot began to recite the normal price. Before I ended the phone call, I got what I THINK sounded like, "and the normal price will be $12.99". Oh well, I decided to just hang up without getting the offer... I'll call back tomorrow. If I can get Cinemax for 2 years for $0.02, it'll be worth the effort.

    Cade
    Use the Live Chat. Worked flawlessly. Knew what I was asking, and added w/o a problem. The woman even called me to assist further. Was from America and spoke ENGLISH!!!

  10. #139
    Spaz is offline SatelliteGuys Regular
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    Sep 10th, 2006
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    34
    I just got signed up and didn't have any issues at all. It hasn't shown up online yet but I had the channel up and running seconds after getting off the phone.

  11. #140
    blocker is offline SatelliteGuys Regular
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    Mar 17th, 2006
    Posts
    46
    Good deal! Just called and got it, but the Indian lady took too long to process the whole thing. She initially said 1 year only, and I have to call to renew. I insisted and waited; she changed it to 2-year with automatic renewal. I'm still not sure what she did, though...

    Thanks for the heads-up, guys!

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