Results 131 to 140 of 395
- 12-19-2007 08:48 PM #131
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OMFG!!
I think I finally understand what Dish customers are talking about with regards to the foreign call centers. I called up tonight. Got thru with minimal problems...maybe 4 minute hold time. And that's when things went downhill.
I swear to God, but the expression I heard...like a gazillion times...was, "I'm sorry, but this will JUST take a moment". Which was kinda cute the 1st 3 or 4 times. But damn...after 5 minutes of that! And just to add insult to injury, the CSR-type dude STILL tried charging me the full monthly price, even after he recited that I *did* qualify for the $.01/month promo.
After much repeating...and MORE repeating of what was stated on the phone, we finally got things right. Once again, if I ever EVER doubted any customer complaining about the foreign call-centers then let me apologize now for that. LOL
P.S. It is pretty cool that Max does have an HD channel. Just set the timer for Serenity tonight
"You know, Smithers, 'I told you so' has a brother, and his name is 'Shut the hell up!'" -- Monty Burns
- 12-19-2007 08:48 PM # ADS
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- 12-19-2007 10:19 PM #132
SatelliteGuys Regular
- Join Date
- Aug 19th, 2004
- Posts
- 284
Still working tonight 12/19/07 10:18 PM
- 12-19-2007 10:43 PM #133
Thanks! Cinemax for .01/year until Jan 1, 2010. Never would have known it without this great forum.
- 12-19-2007 11:09 PM #134
I am usually pretty good at looking through most threads. Missed this one completely. I did read Scott's blog today and he helped me out. What a deal!!
- 12-20-2007 12:35 AM #135
SatelliteGuys Regular
- Join Date
- Jul 13th, 2006
- Posts
- 105
Got the 1 cent Cinemax promo today without a problem, CSR was most helpful and turned it on right away, thanks guys for the info.
- 12-20-2007 01:12 AM #136
Considering that many of you are going to get $120, $240, even $360 worth of free programming, don't you think now is a good time to become a supporter of SatelliteGuys?
- 12-20-2007 02:00 AM #137
I wonder if you can just ask to speak to somebody in America?
I called them up and, even though I was told I would qualify by enrolling for autopay / paperless billing, this idiot began to recite the normal price. Before I ended the phone call, I got what I THINK sounded like, "and the normal price will be $12.99". Oh well, I decided to just hang up without getting the offer... I'll call back tomorrow. If I can get Cinemax for 2 years for $0.02, it'll be worth the effort.
Cade
- 12-20-2007 02:03 AM #138
- 12-20-2007 02:04 AM #139
SatelliteGuys Regular
- Join Date
- Sep 10th, 2006
- Posts
- 34
I just got signed up and didn't have any issues at all. It hasn't shown up online yet but I had the channel up and running seconds after getting off the phone.
- 12-20-2007 03:29 AM #140
SatelliteGuys Regular
- Join Date
- Mar 17th, 2006
- Posts
- 46
Good deal! Just called and got it, but the Indian lady took too long to process the whole thing. She initially said 1 year only, and I have to call to renew. I insisted and waited; she changed it to 2-year with automatic renewal. I'm still not sure what she did, though...
Thanks for the heads-up, guys!
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