picture quality changed

[gunner44]

I had directv in the houston market for 9 years,the old round dish when moved to corpus christi area had Dish tv installed....Directv gave an unbelieveable difficult time about coming out, i had installed system my self but could't get all channels because of old shape dish..

Anyways Dish hd package in on may 1 and all acceptable but in december pix quality on all standard def channel worse,,,they have ghosts as an old antenna reception problem,,,pixelation,, and so unclear i cant belive they are digital....

Service out yeaterday and replaced everything no change except they managed to loose bird 119 signal and couldn't get it back...
After 5 1/2 hours asked them to get off roof as was dark and to come back today,,well 11:00am and haven't heard or reach anyone by phone...
Any good sugestion?????

[tsduke]

Did you have an actual appointment for them to return today?

[gunner44]

yes actually dish was supposed to have generated a work order last night

[tsduke]

Call Dish and ask them when they will be there.

[Dacwi]

Try to ask them to use a different dish as that dish might have been bent etc.

[Jim S.]

Funny, I thought the picture quality on most SD had gotten better late last year since I subscribed in 2006.

If you're getting ghosting, it's not the satellite signal. Either there's a bad cabling situation at the source (in which case everybody would see it, except on locals) or a bad cabling situation at your house (although I don't know why it wouldn't affect HD, unless you're watching HD via a different connection.)

Are you sure the settings on your TV haven't changed? Getting the brightness/contrast/sharpness out of whack can blow up MPEG artifacts that are almost invisible with proper settings. Some of these artifacts can look sort of like ghosting, although not really like analog ghosting.

[gunner44]

none of that they are coming out on a sunday,,the tv is a sony crt mod only 3 yrs old every thing on it is great dvd, vcr.....

not to hopeful as they keep every thing so secretive as to who is coming and from where and no company name no one to ask about any thing but adress in colorado...what the hell only tv..i would rather be burnining powder but have family you know

[gunner44]

follow up to what is a problem no resolve....they came and restyoed the bird i lost. the first 2 techs did not know how to align the dish,,,,unbelievable,,,,going to make new post ok

[dishcomm]

yes actually dish was supposed to have generated a work order last night

Unless the tech on site closed the original work order, there cannot be a new work order opened. Therefore you have no appointment unless the install company is going to do what we call a "follow up".
Why this guy took 5 hrs to figure out and eventually screw up a line of sight is a mystery. Can you give more details as to what the tech said. Any comments on his part. What he thought the problem might be, etc....Who was the original installer. A Dish tech, contractor, you or your friend down the street?

[dishcomm]

Funny, I thought the picture quality on most SD had gotten better late last year since I subscribed in 2006.

If you're getting ghosting, it's not the satellite signal. Either there's a bad cabling situation at the source (in which case everybody would see it, except on locals) or a bad cabling situation at your house (although I don't know why it wouldn't affect HD, unless you're watching HD via a different connection.)

Are you sure the settings on your TV haven't changed? Getting the brightness/contrast/sharpness out of whack can blow up MPEG artifacts that are almost invisible with proper settings. Some of these artifacts can look sort of like ghosting, although not really like analog ghosting.

Soundls to me like there is a cabling issue, a problem with the input on the customer's tv or the output connection on the reciver...It's not a signal issue if the OP's comments are to accpeted as accuraate...