New DishHD $29.99 HD Only Package Details

**wii_dont_care** · 02-25-2008 12:19 PM

Strange, but not surprising, I had a CSR tell me today that I couldn't have DishHD as a stand-alone without an AT programming package (that I already have).

The most recent reply from an online chat:

wii_dont_care: Is it possible to switch down to just the DishHD stand-alone pack for $29.99 from my current programing?
(03)Sabrina S: To qualify for that , you should not never have any basic programming on the account.

Suggestions?

**Posty-McPOst** · 02-25-2008 12:36 PM

Originally Posted by wii_dont_care

[/COLOR][/SIZE][/FONT]Suggestions?

Try another CSR.

**wii_dont_care** · 02-25-2008 01:09 PM

It sucks having to jump through all these hoops to get services that we (the customers) are wanting to pay for.

**Miggity** · 02-25-2008 01:17 PM

I would also try to get a different rep. Maybe somebody that can actually speak English. "not never"??? really? I had no problem switching from AT250 to HDOnly, I kept Cinemax for a penny etc. He did try to charge me $5 downgrade fee but I said, "well technically this is an UPGRADE in my book" and he said, "okay you dont have to pay the $5."

**Miggity** · 02-25-2008 01:19 PM

Posty McPost ... Nice avatar 01-31-07 NEVER FORGET!

**wii_dont_care** · 02-25-2008 01:21 PM

I am getting ready to try this again, the biggest thing holding me back is the customer service, or lack thereof, & the lack of kids programming in HD only package.

In another thread, I read that there is now an Essentials Package for $9.00. http://www.satelliteguys.us/dish-net...ce-9-00-a.html
If I could add this, I'd be set.

Guess I will keep trying.

**gampp** · 02-25-2008 02:10 PM

Has anyone in Denver subscribed to this package? A previous post suggested that you get Altitude in HD and I'm looking for confirmation. I assume no Fox Sports RM in HD or SD.

**Posty-McPOst** · 02-25-2008 02:14 PM

Originally Posted by gampp

Has anyone in Denver subscribed to this package? A previous post suggested that you get Altitude in HD and I'm looking for confirmation. I assume no Fox Sports RM in HD or SD.

Your assumption is correct. Dunno about Altitude though.

**AdamGott** · 02-26-2008 02:16 PM

Originally Posted by gampp

Has anyone in Denver subscribed to this package? A previous post suggested that you get Altitude in HD and I'm looking for confirmation. I assume no Fox Sports RM in HD or SD.

I am 'in' Denver and I no longer get Altitude (or FSNRM).