sound dropping for a second?

[dishbd]

There may be multiple problems causing audio drop outs then, because for a year and a half we have been using component cable with no issues whatsoever. Well, a couple of weeks ago, I hooked up an HDMI cable instead, and right off the bat there were audio drop outs, lasting about a couple of seconds each. It seemed to happen about every 5 minutes or so. After 1 day I switched back to component, and it hasn't happened again since.

[zim2dive]

There may be multiple problems causing audio drop outs then, because for a year and a half we have been using component cable with no issues whatsoever. Well, a couple of weeks ago, I hooked up an HDMI cable instead, and right off the bat there were audio drop outs, lasting about a couple of seconds each. It seemed to happen about every 5 minutes or so. After 1 day I switched back to component, and it hasn't happened again since.

I've been using HDMI for months. I only noticed the dropouts in the last 2 weeks and (for me) only on 2 shows that were on ABC. Other shows recorded in the same time period (other channels) had no dropouts. I had no video breakup. Purely audio.. almost like the level was too high and it was saturating.

[indianafanatic]

This may need to go to another thread, or a new one entirely, but I get nothing but static on my TV2 audio. It started yesterday and after troubleshooting with E* tech support tonight, the only thing they can do is send out another 722. The main set has no issues at all.
Audio is crystal clear when playing a dvd on TV2 and the coax from the wall is going straight into the back of the set; no chance of HDMI or optical audio issues.

Any ideas? I hate to lose everything recorded over the last few months...

[redman042]

I'm experiencing the same on FOX and potentially other Sacramento locals on my 622. I would have guessed it is a problem with a recent Dish software update, and based on that email it looks like I'm right. I've done some resets which have helped (resets take forever though). Anxious for a permanent solution!

[millett1956]

You can add me to the list too. I've been experiencing audio dropout for as long as I've had HD - approximately 3 years. I've used HDMI cable and Optical cable - does not matter. Had AV receiver replaced and numerous DISH receivers replaced for problems and I'm still having the same audio problems. On all HD
It sucks but I've been living with it for quite a while!

[Miggity]

This is not something that can be lived with. Here is an example of what Family Guy was like from Sunday night:

"The bird [drop] bird, [drop] bird is the word. The [drop] bird bird, the bird [drop] the [drop]. Well don't [drop] know [drop] bird is [drop] word? Well every[drop] the [drop] is [drop] word!"

Real funny.

[millett1956]

No, I could not live with that either. Mine's not nearly that bad. My audio drops out a couple times an hour and not on every movie. Sometimes I can go hours without a dropout and sometimes it is more often. But nothing like yours!

[philiphotog]

I"ve had this audio dropout issue for a few weeks now and I addressed it with technical on Sunday. They're aware of it, and as the previous threads have mentioned and they told us are working on a fix. As to the timeline, we don"t know.

It only happens on ABC HD and only on pre-recorded, or buffered progams. When we go back to 'live' TV, the audio is fine.

Anyways, thought I was going crazy and I'm pleased it's not just us experiencing these problems.

[voripteth]

I used to have this problem with my 622. It eventually became worse until the sound dropped out entirely. The problem ended up being a bad connection with the HDMI socket INSIDE the box. I read several articles saying the connector on the 622 was very fragile. I upgraded to a 722 and haven't seen the problem since.

I think there are two types of audio dropouts.
1) Playback problem - Audio comes back if you jump back and play again
2) Recording problem - Audio never comes back. Problem on broadcaster's side

[Tony S]

We are having the same audio issues at our house and at is getting very annoying! Last night my wife was trying to watch project runway on Bravo. About half way through the program the audio turned into some kind of computerized sound track. It sounded like they were talking through a synthesizer! We had to turn the show off because we could not stand to listen to it!!!

We are also experiencing the audio dropouts as well. The audio is going straight from the 722 to the TV so it is not a surround sound problem.