sound dropping for a second?

[Lbeck]

This likely is the same problem that I reported in much detail here. Same Raleigh/Durham locals. I'm surprised that Dish went to the expense of replacing my receiver a couple of days ago. Apparently the software problem has not filtered down to the tech support staff.

I haven't tried Fox to see if the problem is there. Haven't watched Simpsons for a while. Maybe I'll do that to at least add a laugh or two.

[makado]

I live in SF Bay area and ever since I switched from Comcast to Dish HD Gold approx two months ago I have been having audio problems with local FOX and ABC channels. I have called Dish twice but they have done nothing. I guess its time to go back to cable

[Pakbackr]

We've stopped recording ABC shows now because of this problem. Boston Legal, Greys Anatomy, the final few NASCAR races...we either watch them live or we don't watch at all! Even paused ABC shows have the blips when we start watching again...until its live again. We are getting absolutely sick and tired of this CRAP!!!!!!!

[Miggity]

We are getting absolutely sick and tired of this CRAP!!!!!!!

As this is probably one of my last posts in the Dish Network section, all I can say is that I got so sick of this audio problem that I finally had DirecTV installed today and its awesome.


edit: (so far)

[k3n]

I have been having the same problem with my 622. Dish sent a tech out to check my signal reception and to try and adjust that and then when that didn't work he just changed out the receiver. But I'm still having the same issues with recorded programming. This is only on my local ABC affiliate HD feed from Dish. My OTA records with no problem but the second you record on the dish Hd feed it starts with the intermittent drop outs. The video is perfect. Could this be some sort of Copyprotection from ABC. I just think it's weird that it only affects that particular channel. The other stations record great. Looks like I need to switch primetime recording to SD. I really wish dish would fix this.

[Miggity]

At the risk of becoming one of those DirecTV a-holes that comes into the Dish Network section and craps all over everything I think it is safe for me to say that switching to DirecTV was an excellent move.

I can finally watch recorded ABC and FOX shows again! It's great!

Dish subscriber for two years but this problem the last few months was a deal-breaker. Seriously, it is soooo nice to be able to watch TV again without getting pissed off because I can't hear anything.

[tmstl]

Folks,

Setup:
722 with digital output to Yamaha RV-1105
Component connection to TV

I have the same problem. I have had three receivers replaced and still have the same issue. While I can watch shows live in HD or SD with no skipping, as soon as I record a program and play it back it happens.

The show will appear fine, when all of a sudden I have an audio drop out and then it is fine again (sometimes it is much worse than others...at times the show becomes unwatchable). Dish tells me they will keep replacing the receiver, but it seems odd that it cannot be fixed.

It seems that it happens most on ABC, CBS, FOX and NBC HD in St. Louis.

Is there something specific I need to say to Dish to get a receiver that will work or is this a larger firmware issue? Any help would be great as this is becoming increasingly frustrating.

Thanks,
Tim

[Lbeck]

I share your frustration. I don't think it's a receiver problem, though, unless it's a generic problem with all 722's (and 622's also, I think). I isoloated the problem to the receiver since it also displays itself on TV2 speakers. Was convinced that I had a bad receiver and Dish replaced my 722. That didn't help the problem.

The thing that is most surprising to me is that this information hasn't filtered down to customer service or to the technicians. Dish must be spending a ton of money replacing receivers with in-kind equipment.

[avp]

Engineering knows about the problem and it is software induced They are working on a solution.

[Lbeck]

Engineering knows about the problem and it is software induced They are working on a solution.

Engineering needs to talk to customer service/technicians and Dish needs to publish a statement that acknowledges the problem and states that a solution is being developed.