VIP622 and Surge Protectors

**donnych** · 06-01-2008 03:16 PM

after my 4th vip622 went out this afternoon the tech guy said I must have a bad surge protector and said I should bypass it and plug straight to wall.
Any truth to this and any opinion would be helpful.
He said any lighting damage would be replace since they are leased.

**navychop** · 06-01-2008 08:23 PM

Many surge suppressors give no indication that they have failed and are no longer providing protection. Personally, I figure any surge suppressor less than $50 is almost worthless - for this kind of equipment. After using large surge suppressors and UPS units, I broke down and spent a few hundred on an APC AV UPS/power conditioner system for my entire HT.

A good unit will compensate for low (& sometimes high) voltage, as well as provide surge and dropout protection. I suggest you also check that the wires to your outlet are firmly attached to the outlet. Common problem.

After the (1 yr?) warranty, you pay for repairs. Might want to carry the $5.99 per month DHPP. I do, and it's probably paid off with all the 721s that have floated thru this house. Peace of mind, anyway.

**Geronimo** · 06-01-2008 08:27 PM

I would not dream of operating an x22 without an UPS but many will tlll you that you should bypass an UPS or surge protector as they tend to interfere with DISHCOMM. Ther are some strips that are compatible but i choose just to forget DISCOMM.

**navychop** · 06-01-2008 08:31 PM

Yep. Forgot about that. It's a tradeoff.

**vegassatellite** · 06-01-2008 11:27 PM

Look for stray voltage crossing the chassis of the box. If you are connected with a phone line, try running your DVR with the phone line disconnected to see if you can maintain stability that way. I've found many box failures to be the result of 50 volts crossing the chassis because of reversed phone cabling.

**Carl B** · 06-02-2008 11:44 AM

I just upgraded from a Dish 811 HD receiver to a ViP211 and a ViP222. I've been using a Monster HTS3600 power center for all of my equipment, including the Dish Network signal to their receiver. The installer said it would probably work since it worked with E* signals previously.

I hooked it up after the installer left because it takes a while to disconnect and connect the coax on the back of an HTS3600 in a crowded video stand. Anyway, it sort of worked, but I got freezes and breakups that I didn't get when the installer hooked up the receiver directly to the coax source.

So I disconnected it and all is well. I don't think the HTS3600 can handle the 3000 MHz rating that E* expects for everything in their current systems. Since those babies are $500 a pop, I don't plan on buying another one any time soon.

**harshness** · 06-02-2008 11:52 AM

Originally Posted by navychop

Personally, I figure any surge suppressor less than $50 is almost worthless - for this kind of equipment.

Actually, the cheapo units that feature only MOVs or similar are just what the doctor ordered. The keep out the spikes while allowing the DISHCOMM traffic through unimpeded.

**vegassatellite** · 06-02-2008 10:06 PM

The TII HNP6-x-t-s is the only surge protector currently approved by DISH for both DishPro signals and DishComm. I sell them quite often to my customers.

**cparker** · 06-03-2008 09:06 AM

vegassatellite,

Where are you buying those out of? Looks like distribution is not main channel like Ingram or D&H. They have a limited distribution network for product?